Northgate Ford
Cincinnati, OH
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ford 150 purchase We went in to look at a used truck. we could not arrange the desired financing but Jerry Stewert and David Hiatt were determined to get us a truck. Th We went in to look at a used truck. we could not arrange the desired financing but Jerry Stewert and David Hiatt were determined to get us a truck. They went over and beyond our expectations to get us in a brand new truck with a payment more suitable to what we could afford. They were simply amazing from beginning to end. They delivered on every agreement made during this process and found us the perfect vehicle. I have already given a few friends Jerry's card because he was simply the most honest and amazing salesman i have ever dealt with. More
Hassle Free Out of State Internet Purchase on new F150 I am very picky and after a long search I found the exact spec new truck I wanted through an Internet Search and contacted this unknown to me dealer w I am very picky and after a long search I found the exact spec new truck I wanted through an Internet Search and contacted this unknown to me dealer who was nearly 100 miles away. I have purchased several news cars over the years from many different manufacturers including Mercedes, Jeep, Toyota, Scion, and Ford. Having both great and not so great past experiences with other dealers across the nations as a baseline, I can rate my experience as excellent with Northgate including their speed of response (through voice, email and text) and purchase process was interactive, fast, transparent, low pressure, honest, and wound up being the best deal I could find with a radius of up to a few hundred miles from home. I am confident that my salesperson James, Truck Manager Dave, and Finance Manager Janet will do everything they can to help you with your purchase just as they did for me. James worked tirelessly to answer my questions, even after hours via text which if convienent for busy professionals. Don't take my word for it, reach out to James Moore and see for yourself. More
Super great service and wonderful people! This is was my first time purchasing a vehicle. I was hesitant about being taken advantage of because the horror stories I've heard concerning young w This is was my first time purchasing a vehicle. I was hesitant about being taken advantage of because the horror stories I've heard concerning young women around my age. I'm happy to say that that expectation was not met. Mr. Singleton went beyond and above the average car salesman to ensure that I was getting the best value possible! He really made the experience a smooth one for me and I'm thankful for that. When we were working out the details, it didn't even feel like I was "talking business" with him, instead, it felt like speaking to a family member and Ms. Kinder is no different! She made me feel welcome and answered every question I had with patience. I am thankful for both of them and their time. I cannot think of anyone I would highly recommend more than Mr. Singleton---he will treat you right! Thank you Mr. Singleton for your time, help and making my first car purchase a smooth, easy experience for me! My Subaru is perfect and drives like a dream :) More
Honestly Like Family I filled out online and was contacted immediately. My credit is not so good but Mr. Andre Singleton went above and beyond to get me my new car and new I filled out online and was contacted immediately. My credit is not so good but Mr. Andre Singleton went above and beyond to get me my new car and new start. He was honest from beginning to end and gave me sound advice to help improve my credit in the future. Mr. Singleton made a usually unpleasant and long experience, for me, very comfortable and inviting. I would absolutely recommend Northgate Ford but more than that I would recommend requesting Andre Singleton for honest and friendly customer care. Thank you again Mr. Singleton!! I love my new Edge 😊 More
Best service ever! In and out hassle free. I would like to thank my salesperson Greg and I would especially like to thank Sales Manager Cheryll for ensuring the best hassle free experience. I l I would like to thank my salesperson Greg and I would especially like to thank Sales Manager Cheryll for ensuring the best hassle free experience. I love my Chevrolet Equinox! More
Best experience buying a new car! Our salesman Jerry Stewart was very friendly, knowledgeable, and attentive to detail. Jerry assisted us with the vehicle selection process with no pre Our salesman Jerry Stewart was very friendly, knowledgeable, and attentive to detail. Jerry assisted us with the vehicle selection process with no pressure. He listened to what I wanted and didn't try to show me something that I didn't. He have gave me several keys to different vehicles and let me look with out feeling pressured at all. After making our selection Jerry took care of gathering all the information efficiently and turned it over to the manager David Hiatt. Our experience with David was also very positive. He was very down to earth during the process and listened to my concerns. He assisted me to get where I needed to be and was very helpful getting me the fullest amounts of rebates available. After we agreed on the deal everything was handed over to Janet Kinder in Finance. Janet was very helpful and thorough with the paper work process. She was knowledgeable and answered my questions. After everything was completed we transferred everything to our new truck. Jerry stayed and went over everything in our new vehicle and made sure we were comfortable with its operation. Even though it was well past closing time. Right before we left Jerry found a CD that was accidentally left in our other vehicle and made sure we didn't leave with out it. He went above and beyond to make our experience the best possible. The overall time at Northgate Ford was the best vehicle shopping experience my wife and I have ever had. I highly recommend this dealership for your Ford vehicle needs! More
Made me feel great It was a good experience. He was a true professional. He told the truth that is not to common these days.I felt good about the deal. It was a good experience. He was a true professional. He told the truth that is not to common these days.I felt good about the deal. More
Ford Mustang 2018 Bought a 2p18 ford mustangs - ask for Paul knighted or Cheryl (his boss) They were excellent - have been buying cars for 30 years this was without Bought a 2p18 ford mustangs - ask for Paul knighted or Cheryl (his boss) They were excellent - have been buying cars for 30 years this was without a doubt the easiest most pleasant transaction More
Work with Mr. Singleton and you will be pleased! Our total experience with this dealership and with sales person Andre Singleton was smooth, professional, no pressure and satisfying. From test drive Our total experience with this dealership and with sales person Andre Singleton was smooth, professional, no pressure and satisfying. From test drive through financing, Mr. Singleton was up front and thorough, helping us find the right car at the price we hoped for. I recommend this dealership to anyone in the used car market. More
Was made to feel comfortable right away. Walk in and as soon as I spoke with Andre my nervous feelings all went away. Great place to buy a car. Will definitely recommend this place and our s Walk in and as soon as I spoke with Andre my nervous feelings all went away. Great place to buy a car. Will definitely recommend this place and our salesman to my people. More