Northgate Ford
Cincinnati, OH
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Went with my daughter to purchase a 2020 Hyundai Palisade. We worked with Andre Singleton and it was a wonderful experience. A kind man who truly cared that we were getting a good vehicle at a fai Palisade. We worked with Andre Singleton and it was a wonderful experience. A kind man who truly cared that we were getting a good vehicle at a fair price. He made sure to personally take it for a test drive and a thorough walk around before we left to come and see the car, as we were coming a pretty far distance. Great car, great experience. Thank you Andre and everyone at Northgate Ford, including our finance manager (I apologize as I have forgotten his name). Appreciated that there were no add-ons to the cost, just the standard tax, title and a reasonable dealer doc fee. More
Absolutely miserable customer service. Bought and truck off of a sales associate named Vance. Jumped through all sorts of hoops in order to make the purchase. Things that any other dealers Bought and truck off of a sales associate named Vance. Jumped through all sorts of hoops in order to make the purchase. Things that any other dealership would have done for the consumer. The sales manager Ashley was just as bad as her salesman. Both acted like they were doing me a favor by allowing me to spend my hard earned money at their dealership. I cannot recommend enough that you steer well clear of this place. More
Decent vehicles, bought vehicle needed rear tailight replaced they have lied to me for months about replacing it said part on order I can get on Amazon next day. The salesman, sales manager and parts pe replaced they have lied to me for months about replacing it said part on order I can get on Amazon next day. The salesman, sales manager and parts person have all lied saying they will get it and comtact. I have called at least 8 times over a 5 month period. Not a fan More
They know how to help you get the vehicle you want. The salesman I had wanted to see me leave in the vehicle I picked out. And he was very helpful on making that happen. The salesman I had wanted to see me leave in the vehicle I picked out. And he was very helpful on making that happen. More
I had an excellent experience at Northgate getting my Bronco. Worked primarily with Jason, but Tom stepped in to help me out once when he wasn't around. Always able to get help when I needed it! Bronco. Worked primarily with Jason, but Tom stepped in to help me out once when he wasn't around. Always able to get help when I needed it! More