Northgate Ford Lincoln

Chris Clubb was patient, accommodating, knowledgeable, with no pressure at any point. I thoroughly enjoyed dealing with him. Everyone at the office was always friendly, acknowledgeable upon arrival and he with no pressure at any point. I thoroughly enjoyed dealing with him. Everyone at the office was always friendly, acknowledgeable upon arrival and helpful. They all worked together as a team on my behalf to accommodate my needs. I would definitely return, as well as recommending my friends. More

I have been a customer of Northgate Ford for approximately 13 years and purchased or leased 9 vehicles. Tom Wood and his staff are #1 as I have always been treated very professionally and with t approximately 13 years and purchased or leased 9 vehicles. Tom Wood and his staff are #1 as I have always been treated very professionally and with terrific customer service. While I live a distance from the dealership I will not go anywhere but to Northgate Ford & Lincoln. In my opinion Northgate Fod & Lincoln is #1. Thank you for your service, Tom Martilotti, 248-761-4417, tommartilotti@ymail.com More

My family has been going to Northgate and dealing with them since I was a little girl. No other dealership is more willing to work with you, get you everything you want and need, work to get you approved them since I was a little girl. No other dealership is more willing to work with you, get you everything you want and need, work to get you approved for financing and are genuinely just a great group of people. Mark Schian was constantly keeping me informed and got me more money for my trade it. Joe Wood called Ford Credit himself to ensure I would get approved for financing. They are great guys and treat you just like family. I will never go anywhere else for a lease or buy. I'm a Northgate Ford girl for life!! :-) on another note......I absolutely LOVE my 2013 Ford Escape!!! ;-) More

Great customer service! Was my first time buying and they handled everything with such grace and care! Will definitely go back to Northgate Ford again! handled everything with such grace and care! Will definitely go back to Northgate Ford again! More

Mr. Tom Wood met with my wife and I going over the particulars of a Fusion Titanium. Then he provided us with an opportunity to drive a Fusion for ourselves. We decided on a Fusion Titanium and Mr W particulars of a Fusion Titanium. Then he provided us with an opportunity to drive a Fusion for ourselves. We decided on a Fusion Titanium and Mr Wood had the car washed and in the garage where we could see it and learn about it. This was in the evening due to my schedule and it was severely cold outside. We really appreciated being in a warm garage to see our car. We were provided an x plan by a friend and Mr. Wood expedited the paper work and the leasing along with his son, Joe Wood. Then we were shown how to use the various technology of the car, they synced our phone, Mike Wood along with Joe Wood and Mr Wood showed us how to use the mirrors, the Bliss system, the push button start, etc., the radio, the phone, etc. They took their time, were very gracious, and we were most pleased. We drove away from the dealership knowing that we would come back for service. We have know the Wood's previously because we leased and then purchased our Mountaineer from Mr Wood. More

I gave Mark a challenge of finding the right Fusion for me, in a very narrow window of options, on what has been a slow launch (not the fault of the dealer). Mark was diligent and found the right car for me, in a very narrow window of options, on what has been a slow launch (not the fault of the dealer). Mark was diligent and found the right car for me, without trying to sell me something I didn't want. More

We love our new Edge. Great customer service. Thank you for making this a positive experience for us. We were very pleased with all aspects of our purchase. for making this a positive experience for us. We were very pleased with all aspects of our purchase. More

I needed a new car again, and all I had to do was call my expert Tom Wood. I told him what I needed, and he had it for me within 24 hours. Also after discussing my personal needs, Tom and I decided a lease expert Tom Wood. I told him what I needed, and he had it for me within 24 hours. Also after discussing my personal needs, Tom and I decided a lease might work best for my family at this time. He discussed various timeframes and options to help me decide what would work best for us. I always feel that Tom is looking out for my best interests. He also suggested a service plan to go with the lease, which I initially rejected. After speaking with Dick Dickinson in finalizing paperwork, I decided to go ahead with the service plan. Grace Wood was there,too, to make me comfortable while waiting for paperwork to be completed, etc. When I picked up my car, all programming was completed, as Tom knows I am not a computer expert! Tom showed me how easy everything was to operate and I was on my way. I can't imagine going to another dealer to buy a car. I have trusted Tom Wood and his staff for years in all our vehicle purchases. Tom always says to me, "Whatever you need, we can make it work." I value Northgate Ford as a premier dealer. More

Everyone was so friendly and helpful. Jay assisted me in finding a vehicle I could easily get in and out of by letting me try sitting in different vehicles until I found a few I wanted to test drive. After finding a vehicle I could easily get in and out of by letting me try sitting in different vehicles until I found a few I wanted to test drive. After I had chosen the vehicle I wanted he helped me with the application and arranged for me to come in at my convenience to sign papers and pick it up. The car was filled up and clean when I picked it up. They talked me through all of the features and how they worked. They synced my phone to the vehicle and said I could stop in anytime if I have questions. I would highly recommend purchasing a vehicle from Northgate Ford. More

One of the best dealership I ever been to.. I think Mr Wood (the dealer) is involved in every thing in his dealership and makes sure that the customer is always taken care of. Hat's off to the New car sa Wood (the dealer) is involved in every thing in his dealership and makes sure that the customer is always taken care of. Hat's off to the New car sales department as well. Keep up the good work BJ Junaidi More