Northfield Automotive

I had asked and was told that a new set of tires would be placed on the car. I also had work done on the rear lift door (it kept falling down). When I went to pick up the car I paid an exorbitant price to placed on the car. I also had work done on the rear lift door (it kept falling down). When I went to pick up the car I paid an exorbitant price to have the door repaired but the tires were not put on. I was not told of this but the excuse was the snow storm. The storm happened 3 days previously and the tires should have been delivered and put on. I also asked to repair the rear camera but when told the price, again an exorbitant figure, I said forget it. If I can help it I will not go back to this service department. More

I was pleased with the personal attention I had from sales and service department that I worked with at Northfield Ford when purchasing my Ford Edge sales and service department that I worked with at Northfield Ford when purchasing my Ford Edge More

I was disappointed that I had a 9:00 am appointment for oil change on my new Explorer and it took a hour and thirty minutes. Seems excessive for a oil change. oil change on my new Explorer and it took a hour and thirty minutes. Seems excessive for a oil change. More

Great place to shop for a new car. I loved all the people that were involved and my entire family has bought cars from there so was good to come back! that were involved and my entire family has bought cars from there so was good to come back! More

They were awesome!!! So patient, and worked soo hard, even stayed way past their off time to help me and my daughter! Definitely will be back! even stayed way past their off time to help me and my daughter! Definitely will be back! More

Friendly service and they were willing to negotiate. It was a pleasure to do business with. Brandon was awesome and didnt pressure us. They all truly worked together as a team. was a pleasure to do business with. Brandon was awesome and didnt pressure us. They all truly worked together as a team. More

Got my truck serviced for new tires and oil change. Cathy and Alex were awesome to work with. Both made sure I was taken care of and I was aware of everything going on with my truck. and Alex were awesome to work with. Both made sure I was taken care of and I was aware of everything going on with my truck. More

Everyone there was professional and friendly. I will keep writing because the computer tells me I have to, and I always do what the computer says writing because the computer tells me I have to, and I always do what the computer says More

Very friendly sales staff. Not a lot of pressure but enough to keep the sale moving. Sales staff is extremely willing to assist in anyway possible to meet customer satisfaction. enough to keep the sale moving. Sales staff is extremely willing to assist in anyway possible to meet customer satisfaction. More

Awesome dealership in all departments - easy buying process Since my 1st visit to Dokmo of just looking of what truck options we had - everyone here was kind and simply great to work with - this is how all deal Since my 1st visit to Dokmo of just looking of what truck options we had - everyone here was kind and simply great to work with - this is how all dealerships should be.!!! Brandon (our sales guy) is excellent in all areas - our new go to guy.!! More