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Northeast Acura
Latham, NY
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I recently purchased a pre-owned car from Northeast Acura and I couldn't have asked for a better overall experience working with Dawn Kavanagh. It's amazing how many dealerships just don't understand th and I couldn't have asked for a better overall experience working with Dawn Kavanagh. It's amazing how many dealerships just don't understand the importance of first impressions and treating people the right way. During my search, I visited several dealerships where I was thoroughly disappointed with the process and how I was treated, but Northeast Acura was noticeably different/better, which was a critical deciding factor in purchasing my car from them. As for price, I received a fair deal, both for the vehicle I purchased as well as the vehicle I traded in. I would certainly recommend Northeast Acura, and it's highly likely they will earn my business in the future as well. More
I feel Mark V. Was very professional in every aspect of my car purchase.At delivery,I think her name is Jillian,was also professional and like Mark,very knowledgeable. Also,at delivery,Mark spent plent my car purchase.At delivery,I think her name is Jillian,was also professional and like Mark,very knowledgeable. Also,at delivery,Mark spent plenty of time with me to explain all the features on my new Acura. Keep up the good work ! Paul S. More
I took my 2002 TL in for service, as I usually do. The work was done efficiently and beautifully, and the car was spotless when they returned it to me. work was done efficiently and beautifully, and the car was spotless when they returned it to me. More
I recently leased my first Acura and I have to say Northeast Acura was a great dealership to visit. Mark Verdile (sales) and the financing manager (her name escapes me) were amazing to deal with! Very Northeast Acura was a great dealership to visit. Mark Verdile (sales) and the financing manager (her name escapes me) were amazing to deal with! Very friendly and informative. Mark even took the time to go through every option in my car and walk me through how to use each option. I was extremely satisfied with my experience at Acura. And of course I am thoroughly enjoying my new car! More
Great service experience! -Had a brake issue on the way home and called Fenton Jones Friday morning. I arrived at Northeast Acura around 2 pm and received a call at 5 pm that my TSX was ready. While in, t home and called Fenton Jones Friday morning. I arrived at Northeast Acura around 2 pm and received a call at 5 pm that my TSX was ready. While in, the service team also took care of 2 other minor issues. Fenton was very accommodating and I was pleasantly surprised at how quickly the repairs were completed! More
Purchased my first TSX through this dealer in 2004 so I was already familiar with the quality and service provided.Having had many positive experiences through the past 8 years, it was a no-brainer to retu was already familiar with the quality and service provided.Having had many positive experiences through the past 8 years, it was a no-brainer to return for the purchase of another car. Though parting from my well-loved TSX set off a twinge or two, it was time, and John Berhaupt made purchasing my new TSX easy and quick with his thorough knowledge, experience, and great car-side manner! Great car, great dealership. More
Dawn Kavanagh Great sales rep, Knew alot about all the Dawn Kavanagh Great sales rep, Knew alot about all the cars they have. My wife and I will always be back to her for a nother car. My neighbor will al Dawn Kavanagh Great sales rep, Knew alot about all the cars they have. My wife and I will always be back to her for a nother car. My neighbor will also be being a car from her. Thank you More
It was time to move up from my Honda Pilot and I decided on the Acura MDX, very pleased so far. I decided to lease and everyone that I worked with could not have made the experience more pleasurable. on the Acura MDX, very pleased so far. I decided to lease and everyone that I worked with could not have made the experience more pleasurable. More
Dawn Kavanaugh was a pleasure to deal with. She made the entire process enjoyable-the purchase and the delivery of the car. She was very patient in explaining and helping my wife and I in understanding the entire process enjoyable-the purchase and the delivery of the car. She was very patient in explaining and helping my wife and I in understanding the operating features of the car. A truly outstanding salesperson. More
John was very helpful and friendly throughout my entire purchasing process. He was able to give me the monthly price range that I was looking for in a lease. This was my first car purchase, and John made purchasing process. He was able to give me the monthly price range that I was looking for in a lease. This was my first car purchase, and John made it a fun and enjoyable one. More