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Northeast Acura
Latham, NY
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This was our first Acura. We did a lot of research beforehand and the MDX was at the top of our test drive list. Ron made it a very easy experience for us. No pressure sales and we had an excellent o beforehand and the MDX was at the top of our test drive list. Ron made it a very easy experience for us. No pressure sales and we had an excellent overall experience. More
My third Acura and I continue to be impressed with the high quality of service at this dealership. Sales and service are most accomodating with my requests. high quality of service at this dealership. Sales and service are most accomodating with my requests. More
Dawn let me know when a great 2012 loaner car became available. The price I was given was terrific, and the trade in on my 2002 was very fair. Dawn spent a lot of time instructing me on the intricacies available. The price I was given was terrific, and the trade in on my 2002 was very fair. Dawn spent a lot of time instructing me on the intricacies of the various computer systems in the car, and helped me set up things I was interested in. The entire experience was very satisfying but not surprising, as this is the third Acura I've purchased from this dealership. I keep coming back because they do such a great job! More
Brought my car in for its first complimentary oil change and visual inspection. Fenton went over everything with me afterwards, pointing out how much tread is left on the tires, to the remaining wear on the and visual inspection. Fenton went over everything with me afterwards, pointing out how much tread is left on the tires, to the remaining wear on the brake pads. Everything about the dealership makes you feel comfortable. Will continue to deal with them in the future. More
Very nice dealership. Friendly staff in service department. Was provided a loaner car when additional work was added to the appointment. Can not aske for better than that. department. Was provided a loaner car when additional work was added to the appointment. Can not aske for better than that. More
We have used Northeast Acura to service our MDX since we moved to the area, and are very happy with the professionalism and friendliness of the staff in the service department. moved to the area, and are very happy with the professionalism and friendliness of the staff in the service department. More
Total experience, from sales process to service, has always been outstanding. I appreciate the car washes and bottles of water added to each service visit. always been outstanding. I appreciate the car washes and bottles of water added to each service visit. More
From the time I walk through the doors at NE Acura I felt very comfortable during the buying process. Mark Verdile was a no pressure sales associate. He walked me through all of the features of my new Acura very comfortable during the buying process. Mark Verdile was a no pressure sales associate. He walked me through all of the features of my new Acura TL at the time of delivery,he made sure I knew how to operate and use all of the many functions of my new luxury car. Every time I have returned for my regular services the service staff and all of the staff make you feel at home with a clean and comfortable waiting area with complimentary coffee,water, snacks and a big screen HD TV while you wait. More
It's always an enjoyable experience at Northeast Acura, the staff goes out of their way to accommodate your needs and make your experience as smooth as possible. the staff goes out of their way to accommodate your needs and make your experience as smooth as possible. More