Northeast Acura

Very pleasant experience purchasing my TSX. Dawn was very helpful. She took time to show us different models until we found what we wanted to buy. very helpful. She took time to show us different models until we found what we wanted to buy. More

Great service, quick to answer questions, easy financing process, very nice products with many different options. Right off the Northway, easy to find and associated with Honda. process, very nice products with many different options. Right off the Northway, easy to find and associated with Honda. More

My family has bought 4 'Previously Loved' Acuras from Northeast .. From the sales people (John Berhaupt) to the manager (Jason Mueller) to the service people (Chris Collins), even the owner (David E from Northeast .. From the sales people (John Berhaupt) to the manager (Jason Mueller) to the service people (Chris Collins), even the owner (David Ellis), our experience was like no other, they know our names, what's going on in our family and inquire about them when we are there for service .. I would not consider buying another used car from anyone BUT Northeast Acura!! More

From the moment I entered the door, the service staff were: 1.) ready to greet me by name; 2.) fully aware of why I was there, i.e., what the problem was that I wanted addressed; and 3.) back and forth t were: 1.) ready to greet me by name; 2.) fully aware of why I was there, i.e., what the problem was that I wanted addressed; and 3.) back and forth to me during the service to let me know what the diagnosis had been and what the prognosis was. Felton was excellent in explaining technical matters in layman's terms. More

I came to Northeast Acura to purchase a new - to - me used car. I have worked with Dawn in the past and immediately thought of her for my new car needs. Dawn was extremely patient while I test drove a nu used car. I have worked with Dawn in the past and immediately thought of her for my new car needs. Dawn was extremely patient while I test drove a number of cars. I was able to make up my mind on which car to buy without any sales pressure. The finance department was wonderful to work with as well. When I picked up my new car Dawn took her time in explaining all the features of the Acura TL. Over a wonderful car buying experience. More

The Honda CRV I bought was what I accepted to be given the dealer's description of the vehicle. Service were friendly, prompt and efficient. the dealer's description of the vehicle. Service were friendly, prompt and efficient. More

The salesman Todd was extremely knowledgeable about the vehicle we were looking at. Along with what we knew about Accura he was a very large part of our decision to buy from this dealership. Great guy Gr vehicle we were looking at. Along with what we knew about Accura he was a very large part of our decision to buy from this dealership. Great guy Great service. More

I needed B1 service and I was traveling for the following weekend. They fit me in and completed the service. Very accomodating !! Thanks Fenton and Chris weekend. They fit me in and completed the service. Very accomodating !! Thanks Fenton and Chris More

Overall Excellent We are long time customers. Our first Overall Excellent We are long time customers. Our first contact with NEA was when we bought a used 1985 Nissan Maxima wagon (1988), which we traded Overall Excellent We are long time customers. Our first contact with NEA was when we bought a used 1985 Nissan Maxima wagon (1988), which we traded in on a 1989 Mercury Sable wagon. Our first Acura was a 1998 2.5 TL. The rest is history. We are on Acura #5 now. Our current 2012 TL (who needs an overpriced BMW, Audi, etc) and our beloved 2003 MDX (which we will probably keep forever). The reason we keep coming back to Northeast Acura is because of their excellent sales staff and service department. They are always fair, courteous and caring. They truly know how important their customers are. More

I bought a new MDX from Northeast Acura and the experience was impeccable. There was an issue with my vehicle upon delivery that was unforeseeable by the dealer. They stepped up to correct the prob experience was impeccable. There was an issue with my vehicle upon delivery that was unforeseeable by the dealer. They stepped up to correct the problem, and offered me a loaner in the meantime. This minor inconvenience was more than offset by the excellent customer service which shows this dealer is truly committed to giving their customers a top notch experience. Having bought several cars elsewhere, I can say that northeast Acura is head and shoulders above the rest. More