Northeast Acura

2014 Acura ILX I recently purchased a 2014 Acura ILX from Northeast Acura. This is my fifth or sixth Acura that I have purchased from Northeast Acura. I have purchas I recently purchased a 2014 Acura ILX from Northeast Acura. This is my fifth or sixth Acura that I have purchased from Northeast Acura. I have purchased all of my vehicles from the dealership from John Berhaupt. You would have a very hard time trying to find a salesperson as honest and professional as John. John and Northeast Acura work very hard to find the vehicle that is right for you, not just to drive, but to be able to afford. Thank you Northeast Acura and especially John Berhaupt for a very pleasant buying experience, yet again! More

2011 Acura TSX I just recently purchased a 2011 Acura TSX from Northeast Acura. I upgraded from the 2002 Acura RSX that I had finally finished paying off. My parents I just recently purchased a 2011 Acura TSX from Northeast Acura. I upgraded from the 2002 Acura RSX that I had finally finished paying off. My parents have been dealing with Northeast Acura for years and recommended that I go with them when they were buying their new 2014 ILX, and to speak with their sales representative, John Berhaupt. Mr. Berhaupt was excellent and got me the exact car that I wanted for a price that I could afford. Thank you Mr. Berhaupt and Northeast Acura. More

Great sales experience with Mark Verdile. This is my Great sales experience with Mark Verdile. This is my third Acura TSX lease from Northeast Acura. I would highly recommend Mark Verdile and Northe Great sales experience with Mark Verdile. This is my third Acura TSX lease from Northeast Acura. I would highly recommend Mark Verdile and Northeast Acura to anyone looking for a new car! More

Purchased my first Acura from NorthEast Acura. Experience was wonderful dealing with a knowledgeable sales representative like David. He supported our decisions about the model/trim we chose to buy and answe was wonderful dealing with a knowledgeable sales representative like David. He supported our decisions about the model/trim we chose to buy and answered all our questions about the vehicle. Also suggested/recommended the accessories to improve looks and usability but no pressure to buy an expensive model or any of the accessories suggested or extended warranty or any add ons. There was never a holding hostage situation with my car keys or license like other dealers, when I walked in for a test drive or the day I stopped by to make the purchase and they always gave me time to make my decision. All the paperwork and financing went smooth with a great APR (thanks to ACURA). There was a big snowstorm the day before the delivery and there was a delay with the accessories shipment. I was informed about the delay as soon as he learnt about this to give a head up and set up a time a couple of days later to get them installed once they arrived. I even got a loaner while the other accessories were installed. Customer service started even before the delivery by offering a pick up from my home. Bought it for a good price and had a nice time working with dealership. More

I visited Northeast Acura exactly one week ago , not thinking I would own one of their cars today. To be honest, up until that point, I had thought that their resale prices on pre-owned cars were bit a thinking I would own one of their cars today. To be honest, up until that point, I had thought that their resale prices on pre-owned cars were bit a on the excessive side. I had seen a pre-owned 2007 Lexus IS250 online and was curious, given the nice one-owner Carfax and the below KBB list price. The car had just come in and was not completely "ready"- it was in the back when I came to look at it. Dawn pulled it around and took me out for a drive and showed me what was what. I loved the car AND the price, but had the issue of doing something with my current auto. We negotiated for a couple of days until we agreed on a trade-in price. Just as well, I didn't have the energy to ready my car for private sale in a snowy, cold January, anyway. Dawn and I made an appointment on Saturday to complete the transaction at the dealership. I have never had a smoother transition into another automobile. I just want to thank Dawn, Chris, and Dominick for working with me and making this happen. I will recommend them to anyone looking for a car. More

The upmost worse experience of my entire life... It all started on a Monday I happen to be driving by. They had sales advertised so I called in to see how quite legit these sales were. I spoke with Daniele started on a Monday I happen to be driving by. They had sales advertised so I called in to see how quite legit these sales were. I spoke with Daniele. She swore by the company and said she has seen many people walk out with these sale prices. So it sucked me in. Let me see how real this place is. I was concerned that my credit score would effect the sale so she had Dominic reach out to me with a phone call to discuss my credit and where I stood. He contacted me Tuesday evening and we went through that and he made it seem there would be no problems what so ever. Now Wednesday I received a phone call from a guy named mark he wanted to meet with me to appraise my trade in and talk down payments and speak figures for a monthly payment. After negotiating for 2.5 hours we finally came to a price that for us both. I signed all paper work and they congratulated me on my new purchase. So I was assuming I would be picking up the car the next day which would have been Thursday. I Waited to about 3pm Thursday to contact them and see what the xxxx was going on and why no one has reached out to me. So mark had the day off was the reason but none informed me of that. So I was connected with Dominic once again. Told me the bank returned my offer with a car payment 115.00 dollars more then what we originally agreed on in the buyer contract and 216.00 over the advertised sale price. I said absolutely not. He supposedly reach out to many other people now on Friday I still have no car and no progress hAs been made. He said this is due to the fact of the standing of my credit. But we did my credit on Tuesday which they were well aware what my credit was before we discussed any payment options. After a week of dealing with so many issues I've finally given up and walked away. I would not recommend this company to anyone. Stay away and you shall receive no head ache. Very stressful experience. They also offered me 2000.00 less then the Kelly blue book value for trade on my car. They will do all they can to play games with you. Do your research Nd don't let them get over on you. Beware. More

Helpful and knowledgeable sales people. Selection of vehicles was limited but they were willing to look at other locations for the options I wanted. Business manager and other associates I dealt with w vehicles was limited but they were willing to look at other locations for the options I wanted. Business manager and other associates I dealt with were also very helpful. More

Taking a first look at a car they took my car keys to do an estimate for a trade in, and then held them and refused to give them back until after the "one two" sales pitch from the sales person and manager. an estimate for a trade in, and then held them and refused to give them back until after the "one two" sales pitch from the sales person and manager. They lowballed the trade-in by over $2000 and outright lied about the blue book value, and acted like they were giving me a gift by returning my own car keys 30 minutes later. Incredibly irritating, and made me want to never return to the only dealership within hundreds of miles. More

Love my 09 TL I bought from Northeast Acura! They are a great and freindly staff, very helpful and always willing to go the extra mile to make sure their customer is satisfied. This is my 3rd Acura from N great and freindly staff, very helpful and always willing to go the extra mile to make sure their customer is satisfied. This is my 3rd Acura from Northeast, and I wouldn't think of going anywhere else to shop for one. Dawn is very easy to work with and there is no pressure to buy! More

I would rate my experience at Northeast Acura as more than. Outstanding! From the moment I entered the dealership, everyone I met wen t out of their way to make me feel comfortable. No high pressure sale than. Outstanding! From the moment I entered the dealership, everyone I met wen t out of their way to make me feel comfortable. No high pressure sales pitch here! I was never pressured about leasing/buying a car, and no "special prices just for today" tactics either! I am new to leasing so I had lots of questions and every one was answered fully. I did lease a 2013 Acura ILX and I love it! It's the perfect car for me! I've been telling everybody that Northeast Acura is the place to go for their new car! More