Northeast Acura
Latham, NY
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Dawn Kavanaugh was a pleasure to deal with. She made the entire process enjoyable-the purchase and the delivery of the car. She was very patient in explaining and helping my wife and I in understanding the entire process enjoyable-the purchase and the delivery of the car. She was very patient in explaining and helping my wife and I in understanding the operating features of the car. A truly outstanding salesperson. More
John was very helpful and friendly throughout my entire purchasing process. He was able to give me the monthly price range that I was looking for in a lease. This was my first car purchase, and John made purchasing process. He was able to give me the monthly price range that I was looking for in a lease. This was my first car purchase, and John made it a fun and enjoyable one. More
Ron Berinstein went out of his way to make sure I was comfortable in purchasing a new Acura including allowing me several test drives of different models (MDX, RDX) He sat with me to discuss my current comfortable in purchasing a new Acura including allowing me several test drives of different models (MDX, RDX) He sat with me to discuss my current Acura and the amount they could offer to me as a trade. All of my questions on my current RDX and questions on a new model RDX were answered in length and with great patience.... I can be very anal and each time I spoke with Ron he left me feeling comfortable and excited about a new purchase. To date the customer service has continued with Ron calling to see if I have any questions regarding the technology package. The follow through is important to me as it appears as though they value your business even after they have receievd your check for a purchase. More
I couldn't be happier with my Northeast Acura experience! Ron was friendly, knowlegeable, helpful... all the things that a sales agent should be. Jason, the sales manager, offered me a deal that was too goo Ron was friendly, knowlegeable, helpful... all the things that a sales agent should be. Jason, the sales manager, offered me a deal that was too good to pass up! And I love my new TSX!! More
I have always had my service done at Northeast Acura - I can always get a last minute appointment and if need be, they provide me with a loaner car. When I purchase another Acura I will always continue to h can always get a last minute appointment and if need be, they provide me with a loaner car. When I purchase another Acura I will always continue to have it serviced at this dealership. Top notch service! More
This dealership has outstanding customer service! I really like the little extras NE Acura provides to its customers. Everyone is always courteous, knowledgable and helpful too. really like the little extras NE Acura provides to its customers. Everyone is always courteous, knowledgable and helpful too. More
My experience at Northeast Acura was great. The sales rep, Mark Verdile, was extremely professional and helpful, but the environment was comfortable and low-pressure. He followed-up at each stage through rep, Mark Verdile, was extremely professional and helpful, but the environment was comfortable and low-pressure. He followed-up at each stage throughout the sales process in a courteous manner. We did price comparisons with other dealers outside the area that would have required a 2-hour drive, but in the end we were so pleased to purchase the car from Mark and our local dealership and were able to get it for a very competitive price. Mark spent a lot of time with us when we picked up the new vehicle, teaching us about the features and functions of the car before we drove it off the lot. I will feel very comfortable returning to the dealership for future service and maintenance on the car and I would recommend Northeast Acura to anyone. More
I recently purchased a New TSX SE and absolually love the car. My experience at Northeast Acura was extremely positive and was in large part because of Dawn. I initially reached out to Dawn in the early part car. My experience at Northeast Acura was extremely positive and was in large part because of Dawn. I initially reached out to Dawn in the early part of the year and expressed my interested in making a purchase at some point. She kept in touch with me to make sure I was still interested and when my car came in. She patiently took me through the process. There was never any pressure to rush into a decision. I would recomend an Acura to anyone for its quality and Northeast is the perfect place to go. More
Not only do they offer a great product . Their staff works hard for customer appreciation .My saleswoman Dawn is knowledgeable and curtiuos . Sevice goes on without a problem. All employees do a great works hard for customer appreciation .My saleswoman Dawn is knowledgeable and curtiuos . Sevice goes on without a problem. All employees do a great job More
This is our fourth Acura TL. Outstanding car, service and purchasing experience. We have always purchased from Dawn K. and she has always been friendly, professional and has made the purchasing experien and purchasing experience. We have always purchased from Dawn K. and she has always been friendly, professional and has made the purchasing experience easy and relaxed. More