Northcutt Toyota

Bought elsewhere because of poor service We walked into the Enid dealership expecting to purchase a car that day. We had looked at cars with Tom Gray at a previous visit, so we asked for him. We walked into the Enid dealership expecting to purchase a car that day. We had looked at cars with Tom Gray at a previous visit, so we asked for him. Bad decision. We had the online offer from Northcutt via True Car as well as an invoice for an identical car from dealership in Bartlesville, a town smaller than Enid. I brought our True Car guaranteed plus the invoices and offers from the other dealership to see if they could come close because we wanted to purchase locally, at home. We were told the True Car estimate they sent us wasn't valid. We were also told we had to wait approximately an hour, it was a busy Saturday morning, to see the manger and credit department before we could do anything. We already had secured financing and Tom Gray was aware of that fact. We finally just said we would leave after all of his stall tactics. I asked as we were leaving who we were supposed to talk to negotiate a car. I got no answer. We promptly drove to OKC and purchased the supreme version of the same car for thousands less than Northcutt. Do your homework, and do NOT use this salesman. My husband and I are a professional couple with a solid income who had purchased several used vehicles from Northcutt in the past. Never again. Don't know if he didn't have the authority to make deals or talk about negotiations without the approval of his sales manager or what, but not the way to do business. He had no interest in working with us. Maybe it's like many things in a small town, and it's about who you are and what they perceive you have. Very disappointed in the whole process there. I really wish we had never requested him when we walked in that day. If you have to purchase from Northcutt ask for Ryan Martin and do your homework on prices and car features. Hopefully, the staff is actually autonomous enough to negotiate car prices, and Tom just had a bad day. More

Great experience I would definitely recommend this dealer for your purchase of a vehicle. They are very knowledgeable, helpful and courteous. Their showroom and waitin I would definitely recommend this dealer for your purchase of a vehicle. They are very knowledgeable, helpful and courteous. Their showroom and waiting area are very clean and nice. All employees were excellent, especially Danny and Blake. I definitely give them 5 stars in all departmrnts. More

Purchased a new Camry Recently my wife and I purchased a new Camry and the experience could not have been any better. Tom Gray was the sales person and he could not have Recently my wife and I purchased a new Camry and the experience could not have been any better. Tom Gray was the sales person and he could not have been any nicer. He was professional and he was definitely there to help us. He never pressured us and he gave us a very good deal. There were no hidden costs and unlike the Oklahoma City dealers, a doc fee was not charged. The finance manager and the sales manager were also very helpful. Jim and Janell Black Kingfisher, OK More

Was a good Danny Sims helps us about the car we bought. Have bought a few car from them.Car was what we were looking for and in our price. Danny Sims helps us about the car we bought. Have bought a few car from them.Car was what we were looking for and in our price. More

awesome truck Got a great deal at Northcutt, Salesman Tom Gray and sales manager Shawn Mahaffey was spot on I have bought a lot of cars and trucks in my life this w Got a great deal at Northcutt, Salesman Tom Gray and sales manager Shawn Mahaffey was spot on I have bought a lot of cars and trucks in my life this was so easy. Thank you Farron More

Toyota wins the gold! My husband and I can honestly say we had one of the best experinences today at Northcutt Toyota. Our salesman, Shane Poplin was kind and extremely hel My husband and I can honestly say we had one of the best experinences today at Northcutt Toyota. Our salesman, Shane Poplin was kind and extremely helpful. Each person we worked with carried the same thoughtful care to help us through the process. We would highly recommend this incredible dealership. More

great review tacoma 2017 the sales person was great. Danny kept me updated on arrival date of vehicle and someone from every segment of dealership talked to me. Everyone from the sales person was great. Danny kept me updated on arrival date of vehicle and someone from every segment of dealership talked to me. Everyone from sales , finance , service , and manager of dealership stopped by to welcome me, More

Very happy with our 2nd new Toyota purchase from Northcutt We just purchased our 2nd new Toyota from Northcutt in Enid ok. We loved our 2013 Avalon, but chose a Camry this time.Beside the fact we are sold on t We just purchased our 2nd new Toyota from Northcutt in Enid ok. We loved our 2013 Avalon, but chose a Camry this time.Beside the fact we are sold on the Toyota product, we were very happy with Northcutt's sales department in helping us make a good choice on just the right vehicle for us. We appreciated no " high pressure" selling, just an informative tour of what they had. Our salesman Ryan Martin was knowledgeable about all the models we considered & quickly answered any questions we had. It was nice to have a salesperson who knew about more than the sound system. Our past experience with the service department & the Toyota maintenance plan played a big part in getting our repeat business. It's worth the 180 mile round trip for an oil change when we know we can count on quick & effeciant service & get an appointment scheduled that is convenient for us. We feel like the dealership appreciated our repeat business & presented us with a fair deal that didn't make us think we might need to check out other dealers in Oklahoma City or tulsa. More

Pain free and professional. We met Danny Sims three new Toyota automobiles ago. ALWAYS professional and would answer all our questions before the deal and more importantly after We met Danny Sims three new Toyota automobiles ago. ALWAYS professional and would answer all our questions before the deal and more importantly after the deal. We live in Oklahoma City area with access to several high pressure and high maintanence dealerships. We felt none of that with Danny and the Northcutt family. I will always buy from Danny/Northcutt forever. More