Northampton Volkswagen - Service Center

Went in to after my check engine light came on. The service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am defini service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am definitely going back again. More

Needed oil change spoke with aimee after she very knowledgabley explained how I needed some further work done which I will follow up with. As I had told aimee going to get my car serviced makes me ne knowledgabley explained how I needed some further work done which I will follow up with. As I had told aimee going to get my car serviced makes me nervous she made to be very friendly and extremely helpful when explaining what other work needs to be done to my car. More

I have had prompt, helpful and high quality service, both repair work and scheduled maintenance done at Northampton VW during the last 2 years. Every time, I have been very satisfied with their work. Special repair work and scheduled maintenance done at Northampton VW during the last 2 years. Every time, I have been very satisfied with their work. Special shout out to Cassie Cloutier Ham for her expert assistance. More

Brake Rotors and Pads Replacement Northampton Volkswagen has an extremely reliable and efficient service department. Cassie is knowledgable and friendly. She is able to accomodate my s Northampton Volkswagen has an extremely reliable and efficient service department. Cassie is knowledgable and friendly. She is able to accomodate my service needs and keeps me updated with repair timing as well as any issues. Highly recommend! More

Oil change and new timing belt/water pump. No complaints. Despite the costs it is always nice to know my vehicle is being taken care of by knowledgeable, reliable and friendly service people. C No complaints. Despite the costs it is always nice to know my vehicle is being taken care of by knowledgeable, reliable and friendly service people. Cassie was my point of contact and was prompt to answer any questions, quick to respond to texts and informative on my Jetta TDI. More

My van stop running over 25mph. The sensor went. The woman at the service desk was so friendly and helpful. My work was done in two hours. Great service woman at the service desk was so friendly and helpful. My work was done in two hours. Great service More

Needed a tune up on my car. Service was supper friendly. Once done She realized my tires were low. Got 4 tires at a great rate! Once done She realized my tires were low. Got 4 tires at a great rate! More

We choose Northampton VW every time! My family have purchased about 6 cars in the last few years and we always go to Northampton Volkswagen. The sales team is so helpful and every person My family have purchased about 6 cars in the last few years and we always go to Northampton Volkswagen. The sales team is so helpful and every person in my family has been thrilled with their car. In terms of service, I like taking my car in because I go and chat with Cassie! She is friendly and knowledgeable and she always knows what is going on with my car. More

Cassie is the absolute best. She keeps an eye on all of my service needs so I don’t have to even think it over and I trust her advice and knowledge completely. We have been working together for about 5 yea my service needs so I don’t have to even think it over and I trust her advice and knowledge completely. We have been working together for about 5 years and though I realize everyone makes mistakes? She has yet to show that particular human trait to me! More