Northampton Volkswagen - Service Center

Great experience! The waiting room is quite comfortable and the problem was fixed within an hour. I was very happy with the services provided, thank you! and the problem was fixed within an hour. I was very happy with the services provided, thank you! More

Really friendly people, they do super good work, awsome and confortable space. I would recommend any VW owner or even any car brand to go to that dealer. and confortable space. I would recommend any VW owner or even any car brand to go to that dealer. More

Had a flat tire and drove into get repaired. I was was taken care quickly by JJ he let me know what I needed to do to get my car running smoothly again. Scheduled a next day appointment. Such professional taken care quickly by JJ he let me know what I needed to do to get my car running smoothly again. Scheduled a next day appointment. Such professionalism, even contacted me day after the repair to make sure car was working ok . More

I always have great service when I bring my car in. All of my questions are answered to my satisfaction and I Love how I receive a video of the inspection of the vehicle which puts me at ease even more so, of my questions are answered to my satisfaction and I Love how I receive a video of the inspection of the vehicle which puts me at ease even more so, so I don't feel that I'm being taken advantage of and asked to have services that are not really necessary to be done on the car. More

Ben and Melanie are the best ! Both very knowledgeable about their products, far better than any other dealership I have ever been to. Thanks again Ben and Melanie ! about their products, far better than any other dealership I have ever been to. Thanks again Ben and Melanie ! More

I went in for an oil and filter, tire rotation and cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 More

Aimee is wonderful! I visited Volkswagen last Friday for alignment, and she gave me great advice also on what other services my car needed for safety concerns. That was in fact the second time I worked with alignment, and she gave me great advice also on what other services my car needed for safety concerns. That was in fact the second time I worked with Aimee. She has always been highly effective and fun to work with. Her sense of humor in the office complements and adds more spark to her professional attitude. Would definitely recommend her for anyone who wants fast and reliable service! More

Getting service done is always stressful going into a dealership. When meeting Aimee all that changed. Her calming energy made my experience a very pleasant one. Her information and knowledge of upcoming dealership. When meeting Aimee all that changed. Her calming energy made my experience a very pleasant one. Her information and knowledge of upcoming services that are recommended for my vehicle and why they are needed were very help. Grateful for such an amazing experience. Aimee is definitely a fresh of breath air for those not knowledgeable on vehicles. More

Aimee is the best service advisor I've encountered. Your lucky to have such a loyal employee. She goes above and beyond for her customers lucky to have such a loyal employee. She goes above and beyond for her customers More

Went in to after my check engine light came on. The service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am defini service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am definitely going back again. More