Northampton Volkswagen - Service Center

Awesome experience I brought my car in to have the battery replaced and Cassie, JJ, Ross all were there and each one had a part in helping me complete the visit. The tec I brought my car in to have the battery replaced and Cassie, JJ, Ross all were there and each one had a part in helping me complete the visit. The technician did a multi point inspection and found additional things I needed (brakes, control arm bushings) I travel for work and having my car safe and running is important to me. They got everything addressed that day and they allowed me to go back home safely. The dealership has a great vibe that made the experience an excellent visit! More

Great Service I always receive great service when visiting Northampton Volkswagen. I would highly recommend visiting them for all service needs as they explain ever I always receive great service when visiting Northampton Volkswagen. I would highly recommend visiting them for all service needs as they explain everything in great detail and do what's best for the customer. More

Great Service Cassie made our experience easy from start to finish. We would highly recommend her as she is very understanding and answers questions promptly. She w Cassie made our experience easy from start to finish. We would highly recommend her as she is very understanding and answers questions promptly. She was such a great person to work with. We'll definitely be back. More

Good place, great people I had a great experience at Northampton Volkswagen. Cassie was such a big help and very understanding. I appreciate all her help and would definitely I had a great experience at Northampton Volkswagen. Cassie was such a big help and very understanding. I appreciate all her help and would definitely go back again. More

Friendly Service Have to say when the employees greets you with a smile and take their time with you and explains everything...that’s the kind of service I want. So ma Have to say when the employees greets you with a smile and take their time with you and explains everything...that’s the kind of service I want. So many places want to rush you out, but Cassie just took her time and went over things and was so nice and had a great smile. We need more folks like her!! More

Fantastic from start to finish! Working with Cassie has been amazing! She is one of the most personable, knowledgeable, and dependable people in this shop! She always greets with a s Working with Cassie has been amazing! She is one of the most personable, knowledgeable, and dependable people in this shop! She always greets with a smile and a cheery hello, and always knows what's going on and how to handle a situation. I would HIGHLY recommend you work with Cassie the next time you're in there! More

Awesome Customer Service Cassie is hands down the best at understanding customer needs and explaining everything detail. Highly recommend this dealership and definitely workin Cassie is hands down the best at understanding customer needs and explaining everything detail. Highly recommend this dealership and definitely working with Cassie. Awesome place More

Exceptionally Accomodating and Friendly The staff at Northampton VW has continually been amazingly helpful, courteous and flexible every visit I have. Cassie in service is lovely and Rich, The staff at Northampton VW has continually been amazingly helpful, courteous and flexible every visit I have. Cassie in service is lovely and Rich, the service foreman was incredibly friendly and eager to help. I will recommend this dealership to my friends and family. More

Top grade service advisors Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to know. Plus they are happy, nice people who love what they do - and like their customers. More

purchasing my leased car I came for an oil change and wanted to know how to buy my leased car. they showed me how and now I own it! I came for an oil change and wanted to know how to buy my leased car. they showed me how and now I own it! More