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Northampton Volkswagen
Northampton, MA
904 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 904 reviews
July 01, 2023
The associates at the dealership were able to locate the car I wanted, and got it to me as fast as they could. Michael cote was very attentive and gave me frequent updates as the search for the perfect car I wanted, and got it to me as fast as they could. Michael cote was very attentive and gave me frequent updates as the search for the perfect car was ongoing. If I asked a question that he was unsure about, he went out of his way to make sure that he could get me the answer. No sidestepping and straightforward. That’s the type of sales person I prefer to deal with. More
by Nicholas.j.rojas
Employees Worked With
Rob Brown, Michael Cote
June 30, 2023
They were very helpful in trying to do right by there customer. It was refreshing to get that type of help from our sales representative Ertugrul Demirhan. customer. It was refreshing to get that type of help from our sales representative Ertugrul Demirhan. More
by Bigdaddy
June 29, 2023
Jason and I are old school mates. It’s been so great to catch up with him. I reached out to him in need of a vehicle quickly and in 24 hours he had me all set up! Couldn’t be happier! It’s been so great to catch up with him. I reached out to him in need of a vehicle quickly and in 24 hours he had me all set up! Couldn’t be happier!! More
by pete01069
Employees Worked With
June 28, 2023
ET was absolutely amazing, I walked into the dealership expecting to have a stressful time but ended up walking out with a smile on my face. He was not pushy at all, was very honest and straightforward wit expecting to have a stressful time but ended up walking out with a smile on my face. He was not pushy at all, was very honest and straightforward with everything, and had clear answers to all the questions we threw at him. It's been a few weeks since we took delivery of our ID.4, and we're absolutely loving it so far. Thank you to ET and Northampton VW, we will definitely be back in the future! More
by J&J
Employees Worked With
Ertugrul Demirhan
June 25, 2023
Last month we bought a Jetta from Northampton Volkswagen with the help of Ertugrul, and it has been the best dealership experience I’ve ever had. He wasn’t pushy and was extremely polite, you could tell he with the help of Ertugrul, and it has been the best dealership experience I’ve ever had. He wasn’t pushy and was extremely polite, you could tell he had our best interest in mind throughout the entire process. If you’re considering buying a car here, I recommend that you ask to work with Ertugrul. We enjoyed it and love our new car! More
by m.debby
Employees Worked With
Ertugrul Demirhan
June 23, 2023
Jason was awesome, he was willing to help me make a deal and stay late so I could bring the car home! and stay late so I could bring the car home! More
by dctripp70
June 22, 2023
ET was a fantastic salesperson! He was not pushy, He listened to me and understood what I wanted. I got the perfect car! He was knowledgeable, attentive and friendly. I appreciate t He was not pushy, He listened to me and understood what I wanted. I got the perfect car! He was knowledgeable, attentive and friendly. I appreciate the experience. More
by cmarie528
Employees Worked With
Ertugrul Demirhan
June 15, 2023
Jason was super helpful in getting me into a new car! He was very personable and easy to work with. This is my third purchase through Northampton VW and I will definitely be coming back for my fourth! He was very personable and easy to work with. This is my third purchase through Northampton VW and I will definitely be coming back for my fourth! More
by KBryant0915
Employees Worked With
June 12, 2023
Easy experience - clean and new dealership. Jason was nice and informative. Would definitely recommend to anyone! Jason was nice and informative. Would definitely recommend to anyone! More
by DFake
