Northampton Volkswagen

Jason Leclair was a wonderful salesperson to work with. Very friendly, great customer service, and always helpful! Would recommend to anyone else looking for a positive interaction. Very friendly, great customer service, and always helpful! Would recommend to anyone else looking for a positive interaction. More

Mark was very helpful and worked diligently to get us into the right vehicle. He also gave a very fair price for the car we purchased. He truely cared that we got the right car for us. Definatly one of t into the right vehicle. He also gave a very fair price for the car we purchased. He truely cared that we got the right car for us. Definatly one of the best salesmen ive ever came to. More

Mark worked well past closing when I stopped in late to look for used VWs, never pushing me to make a hurried decision. I loved the GTI, but could not make a decision that night. I came back the next day look for used VWs, never pushing me to make a hurried decision. I loved the GTI, but could not make a decision that night. I came back the next day and "Gloria" was still there! Mark helped with the insurance and registration. Before I drove Gloria out the door, he went over everything head to foot and even had the service manager in to make sure that something that looked out of order and was very minor was not a problem. After about a week of driving, the engine check light came on and I called service. I needed to drive back to Michigan on Monday, but the first service appointment was not until Tuesday. I called Mark and he said to come in right now! As a special note to swordfish lovers, he knows just where to look for fresh swordfish in Noho at five o'clock on Christmas eve. Thank you Mark. More

Jason was very professional and efficient. He returned my calls and imformation needed when inquiring about a purchase. My friend also purchased a new car from him and was very satisfied. calls and imformation needed when inquiring about a purchase. My friend also purchased a new car from him and was very satisfied. More

Jason was very helpful and walked me through the whole process of buying my first new car. He spent a lot of time showing me all the features, and I appreciated not feeling rushed. I am very pleased with process of buying my first new car. He spent a lot of time showing me all the features, and I appreciated not feeling rushed. I am very pleased with my new purchase, and I will recommend him to my friends. More

This was my first experience with Northampton V.W. Jason This was my first experience with Northampton V.W. Jason was very easy going, not pushy at all. Everyone there seemed very friendly. It was a nice This was my first experience with Northampton V.W. Jason was very easy going, not pushy at all. Everyone there seemed very friendly. It was a nice no pressure experience. Thanks. Jay More

When the time came for me to get a new car, my wife suggested a VW, she's had a Beetle since 2007 and loves it. Northampton VW is very close to where we live, and after test driving a new Jetta, I suggested a VW, she's had a Beetle since 2007 and loves it. Northampton VW is very close to where we live, and after test driving a new Jetta, I was hooked. Great ride, better, more comfortable than either Toyota or Honda, in my opinion, great price, friendly efficient service (that would be Mark). Driving this car really puts a smile on my face, I'd recommend the Jetta and the dealership to anyone. Jack Pezanelli More

Jason was an awesome salesman ! I was in and out very quick and the service from everyone was very friendly and helpful. Thank you for Jetta I love it! quick and the service from everyone was very friendly and helpful. Thank you for Jetta I love it! More

The short version: I had the opportunity to get the car for a little less at another dealership but bought it here because the service and experience was great. When your car comes with three years of s for a little less at another dealership but bought it here because the service and experience was great. When your car comes with three years of service included, how you are treated when you buy the car is hugely important. Think about it this way, when a dealership is trying to make a sale, that is the nicest they will ever be to you. Now imagine the aggressive, snarky, pushy salesman at some other dealership is the nicest treatment you will likely ever receive there. That's why I stayed at Northampton VW. I should begin by saying that we had more or less settled on the car we wanted before arriving at the dealership. A few days ago we bought a 2013 VW Golf TDI from Rob Doyle at Northampton VW. After the test drive, we took nearly a week to come back to the dealership. Rob and others (Andy, Sue) were patient with us while we debated color and sorted out a couple insurance snafus. The sales process was smooth with price negotiations on the new car and the trade in taking about 15 minutes total. F&I was fine and devoid of unnecessary pressure and pushiness. Sue in F&I even got me better financing from my own bank than I got. Rob drove back and forth from the dealership to my office to drop off papers and my car. When I dropped it off for its initial state inspection and detailing, Rob brought to the office for me when it was done. Other than the detailing, I haven't had any service done there yet so I can't speak to quality of the shop and its repairs. Overall, I have no regrets or second guesses about buying my new car from Rob and Northampton VW. Remember you are buying a car not being sold a car. My advice to you is be an informed shopper and do your homework regarding the car, price, financing, and insurance and you will find people who will work with you to get a fair deal done at Northampton VW. More

Hands down the nicest and most helpful sales person I've ever met. Not pushy, listened to what I wanted and tried to match me with a car I really liked within my price range ever met. Not pushy, listened to what I wanted and tried to match me with a car I really liked within my price range More