Northampton Volkswagen

Excellent service Friendly, thoughtful, and thorough. Received updates on the progress of my service including a video report on the the undercarriage, brakes, shocks, Friendly, thoughtful, and thorough. Received updates on the progress of my service including a video report on the the undercarriage, brakes, shocks, and exhaust. Well done! More

Best car buying experience in a long time My Sales Person, Jillian Robinson, was AMAZING!!! She listened to me and was as patient as could be during the entire process. I felt at ease with her My Sales Person, Jillian Robinson, was AMAZING!!! She listened to me and was as patient as could be during the entire process. I felt at ease with her while on the test drive and discussing the deal. She was honest and admitted when she did not know the answer but did get the answers to my questions, which is very refreshing. The dealership was a very comfortable environment, wide open and very clean! No one interrupted my sales person during the entire process and never once did I feel any pressure. The entie staff were super polite and professional. I would HIGHLY RECOMMEND putting Northampton Volkswagen on your list of dealerships to visit when looking for a new car. They gave me a great deal for my trade and on the CPO car I bought! Definitely the best car buying experience I have had in the 7 years or more!!! More

Friendly and patient I had a great experience working with Jason to locate a hard to find package. He was fast and friendly in the office, and always returned my calls and I had a great experience working with Jason to locate a hard to find package. He was fast and friendly in the office, and always returned my calls and emails promptly. It's a great dealership overall with tons of cars in stock, a beautiful clean showroom, and lots of friendly people. Definitely a big contrast from a couple others I've been to. Recommended! More

Very smooth! (Written by Sbradley9's Wife Mary) My husband recently bought a new Golf with the help of Omar. He spoke highly of the service the dealership offered, (Written by Sbradley9's Wife Mary) My husband recently bought a new Golf with the help of Omar. He spoke highly of the service the dealership offered, so we immediately called Omar when I began my search for a new car. He had great recommendations and we enjoyed our test drives. Myron helped us out with financing and insurance & we left after only one day with an awesome Jetta and a smile on my face! More

professional and helpful I had test driven an Audi Q3 the day before and was really impressed with the car, even though it was really out of my price range. Upon doing researc I had test driven an Audi Q3 the day before and was really impressed with the car, even though it was really out of my price range. Upon doing research later that evening, I discovered the connection between Volkswagon and Audi and decided to stop by Northampton Volkswagon the next day. I was warmly greeted by a young woman at the desk, and told her that I wanted to test drive a few cars. I was introduced to Jason LeClair, a friendly young man who was eager to help me out. After asking me some questions as to what I was looking for, Jason introduced me to 3) VW cars. The Golf, Golf GTI and the Tiguan. Honestly, I loved driving them all and because they were so much fun to drive, especially the GTI. That car is crazy fun to drive. They were more similar to each other than for instance, the Subaru line up. In any event, after test driving multiple cars from different dealerships, such as Lexus, Subaru and Toyota, the car closest to the Audi was the Volkswagon in terms of how it responded to the road and it's overall driving experience for the driver which I guess makes sense. I found Jason to be very helpful in terms of advocating for his client when communicating to the manager Chris Proctor. Chris was friendly and approachable. He allowed me to take a 2015 Tiguan Sport edition for a couple of hours on my own to show family and friends which I thought was really cool. When I brought the car back, Marcus came out to explain how a few things on the car worked, such as it's awesome moonroof. Very nice gentleman, courteous, and professional. I was so very close to purchasing the Tiguan because I think they have a high quality product and would have , if I didn't have an older Lexus with low miles that I have great faith in. These folks want to sell cars and they are assertive when it comes to extending warranties, etc., so if you really want to buy a car, check out the VW. I think you will be as pleasantly surprised as I was with their product and their willingness to make deal with you. More

Outstanding Experience Buying My First New Car I recently purchased a 2015 Golf TSi from Northampton VW. My salesman was Omar Ali, and he was outstanding to work with. Omar has an easy way about I recently purchased a 2015 Golf TSi from Northampton VW. My salesman was Omar Ali, and he was outstanding to work with. Omar has an easy way about him, and is both fun and confident - confident in the excellence of the cars he sells. He was very low pressure - not once did he try to get me to move faster than I was ready to in terms of buying the car. He showed me different models, and in the end he helped me get the model that I wanted within my price range. I would recommend Omar and Northampton VW to anyone who is looking to purchase a car. I am 48 and a professional who lives and works locally and had a wonderful experience at this dealership. Everyone was very nice, they stood by everything they offered, and in the end I'm driving a car that I'm in love with. Bill was also helpful in finding the car and Joseph was great in working with us on our trade in. Thanks again for the great experience! More

Very Professional! Gene was an amazing salesman! He took us through every phase of buying a new car with much patience! He is truly an an asset to your company. I lo Gene was an amazing salesman! He took us through every phase of buying a new car with much patience! He is truly an an asset to your company. I love my new Jetta and will definately send people to you! More