Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience at Northampton VW I know car buying is not everyone's favorite thing to do, and when I bought my Jetta at Northampton Volkswagen I was pleasantly surprised. Jason was v I know car buying is not everyone's favorite thing to do, and when I bought my Jetta at Northampton Volkswagen I was pleasantly surprised. Jason was very knowledgeable and friendly and made the whole experience quick and painless. Definitely recommended. More
NoHo VW - OUTSTANDING SERVICE I brought in my 2013 VW Touareg for the sunroof rubber frame to be replaced. NoHo VW supplied me with a loaner car for the 3 days it was going to take I brought in my 2013 VW Touareg for the sunroof rubber frame to be replaced. NoHo VW supplied me with a loaner car for the 3 days it was going to take to complete the job. When I returned to pick up my car not only did they do a fantastic job on the replacement, sunroof works perfectly with no noise but they also went the extra mile to have the inside of my car professionally cleaned and shampooed. They take complete care of their customers for sales and ESPECIALLY for service which in my opinion is more important and is how dealerships get and keep customers!!! More
Excellent Customer Service at Northampton VW I always receive excellent customer service at the dealership! I had a rental car and the service department arranged for me to drop off the car ther I always receive excellent customer service at the dealership! I had a rental car and the service department arranged for me to drop off the car there. More
Serving my 14 year old Passat Wagon I had multiple issues that your service department handled in a most professional manner. I am reluctant to buy another car at this point and they we I had multiple issues that your service department handled in a most professional manner. I am reluctant to buy another car at this point and they went out of their way to do all repairs necessary. More
Outstanding Service on my 2007 VW EOS The service staff go out of their way to be helpful at all times. The mechanic that performed the repairs is so well trained and experienced! The at The service staff go out of their way to be helpful at all times. The mechanic that performed the repairs is so well trained and experienced! The atmosphere for customers who wait for their cars is so comfortable with free coffee & snacks. I love this dealership! More
Worked with our budget We didnt think we could afford what we were wanting to buy. They worked with our monthly payment requests and ended up leasing a beautiful new car! We didnt think we could afford what we were wanting to buy. They worked with our monthly payment requests and ended up leasing a beautiful new car! More
Great service and very helpful Your service is excellent. Ross is an excellent employee. Make sure you keep this employee. We have there twice for service and he gave us excellent Your service is excellent. Ross is an excellent employee. Make sure you keep this employee. We have there twice for service and he gave us excellent service. More
Service was great! We went in with an appointment and the staff was very welcoming. It took a little bit over an hour; however, it was a Saturday afternoon a was great! We went in with an appointment and the staff was very welcoming. It took a little bit over an hour; however, it was a Saturday afternoon and we understood that they were busy. Plus, they informed of is this time frame which we appreciated so we were not sitting there waiting for it to be done. Awesome experience as always! More
Service of 2009 VW Jetta TDI This is the first time I had my car serviced by Northampton Volkswagen and I can say the experience was excellent in every way. They serviced my car i This is the first time I had my car serviced by Northampton Volkswagen and I can say the experience was excellent in every way. They serviced my car in a timely manor, were very helpful in going through maintenance items that needed attention and the parts and labor was very reasonable. Ross LeBlanc at the service desk was extremely helpful and friendly. I'll be bringing my Jetta to Northampton Volkswagen from now on when it needs service. More
Great customer service I brought my car in for service and they were punctual and prfessional. They had my car done within the time frame they told me and also helped with a I brought my car in for service and they were punctual and prfessional. They had my car done within the time frame they told me and also helped with another issue found during the service and set up the next appointment for me. More