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Northampton Volkswagen

Northampton, MA

4.7
903 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 903 reviews

June 30, 2016

Great experience Paul "Bear" was wonderful to work with! Very knowledgeable, friendly, and relaxed salesman. When you walk in the door, everyone in the dealership is More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross LeBlanc, Paul Finley, Myron Callender II
Jul 07, 2016 -

Northampton Volkswagen responded

Its always great to know our customers are happy with us and enjoyed their experience with us. Thank you for your positive feedback and we hope you enjoy the car and look forward to welcoming you back for your first service appointment. Should you have any questions, please don't hesitate to contact us, we'll be happy to help! Enjoy the car :-)

June 28, 2016

An amazing first car buying expirience! Jason was excellent! No pressure, no misinformation, no aggressive selling. He helped me get into my dream car for a great deal. He bridged the gap b More

by ndisanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Jason LeClair
Jun 28, 2016 -

Northampton Volkswagen responded

Thank you very much for your great feedback! We are very happy that you enjoyed your purchasing experience with us and look forward to welcoming you back soon. Enjoy your beautiful new car and drive safe!

June 14, 2016

it was great no problems they all went out of there way for Both Shawn and Omar were great, it was a positive experience, and would recommend them both to my friends and family. Omar was great, very helpful, a More

by Delna Adams
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
she explained all the parts and what they do and how they work, and set me up for another appointment for the oil and check up. Not sure if it was Melanie , but she was great. , Omar Ali
Jun 21, 2016 -

Northampton Volkswagen responded

Hi Delna, great to know you had such a positive experience and everything went smoothly for you. Enjoy the car and we look forward to welcoming you back soon!

June 12, 2016

Pleasant experience Buying a car is usually a difficult experience all around. I found my recent purchase at Northampton Volkswagen to be pretty easy. The staff were atte More

by Phil47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ali, Melanie Zoelck
Jun 13, 2016 -

Northampton Volkswagen responded

Thank you for your feedback. We are glad you had a pleasant experience with us when purchasing your vehicle and hope you enjoy it. Please remember we are always here for any questions that you may have and look forward to welcoming you back to the dealership for service or indeed when it comes time to look for a new vehicle. Thank you for your business!

June 10, 2016

Certified Used VW Everything about my auto buying experience was pressure free, informative and professional. I plan to have my first service done at this dealer in the More

by Catron.wl
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jun 11, 2016 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you enjoyed your car purchasing experience and we certainly look forward to welcoming you back for your servicing where you can be sure to be taken care of by our friendly, helpful and professional service team. Enjoy your new car!

June 01, 2016

My 2016 car purchase experience at North Hampton VW My experience with Shawn on the phone and Paul my sales person on site were both really great! They were friendly, helpful and really worked hard at m More

by Lori Bilodeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews, Richard Agin, Paul Finley
Jun 01, 2016 -

Northampton Volkswagen responded

Dear Lori, thank you! Hope you're enjoying your new car :-) We're glad you loved it here with us and when it comes time to look for another car, you know where to find us. Have fun with the car and as they like to say at VW, keep driving!

May 25, 2016

Very friendly - helped me trade up to a GTI I purchased a VW Golf TSI last year in the summer and unfortunately the car seemed to have some problems - all covered under warranty but problems nev More

by Sbradley9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
May 25, 2016 -

Northampton Volkswagen responded

Glad we could help you out and get you into a nicer car! We're happy you were pleased with your experience with the VW team. Enjoy the car and as they like to say at VW keep driving :-)

May 23, 2016

Very easy experience and helpful staff Everyone was super helpful and made our vehicle purchasing experience a pleasant one. We are ooking forward to seeing them again for the next vehicle! More

by jr&k
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Melanie Zoelck, Shawn Andrews, Richard Agin
May 24, 2016 -

Northampton Volkswagen responded

Thank you so much on behalf of the team at Northampton VW, we hope you enjoy your new car and we also look forward to seeing you again when it comes time to get your next vehicle. Have a great day!

May 22, 2016

Buying a vehicle I went to Northampton VW to buy...Angel was the best! Found what I wanted and helped me set up everything I needed. Thank U all! More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Richard Agin
May 23, 2016 -

Northampton Volkswagen responded

Hi Dee, thanks so much for your feedback, enjoy the car!

May 21, 2016

Lease trade out I came in to trade out my 2013 Volkswagen Jetta. Throughout my visit I dealt with Shawn, Omar, and Eddie. Each , were very accommodating and explained More

by verne39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ali
May 23, 2016 -

Northampton Volkswagen responded

Thanks so much for your feedback, glad to hear everything went well for you! Thank you and as they say at VW, keep driving :-)

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