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Northampton Volkswagen

Northampton, MA

4.7
903 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 903 reviews

June 16, 2017

Fantastic service, fast and easy! Let me start out by saying that the entire crew over at northampton volkswagen worked very hard to get me into a new vehicle. Amber was absolutely won More

by KBryant0915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Gregory Bansfield, Amber Riopelle
Jun 19, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words, we appreciate them very much and are happy that we could get you what you wanted. We hope you enjoy your new car and look forward to welcoming you back for your first service!

June 16, 2017

Great First Car Buying Experience Amber, Greg, Elvis and Melanie were great, very friendly and a good experience all around. Amber was very helpful in working out issues with insurance More

by Brandon24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Gregory Bansfield, Elvis Cangieter, Amber Riopelle
Jun 19, 2017 -

Northampton Volkswagen responded

Thank you so much! We're glad you had a great experience with the team and look forward to seeing you for your first service. Enjoy your car and thank you for choosing Northampton Volkswagen!

May 26, 2017

Very nice - not pushy Like everyone, I'm skeptical of car dealerships! But I had a really good experience here. I dealt with Keith Natale and Elvis Cangieter. Both very More

by Tom Colo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Cangieter, Keith Natale
May 27, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you had a great experience with us and hope you enjoy your new car! We look forward to welcoming you back for your new service. Thank you for your business!

May 13, 2017

New car. I bought a new car from you. It is nice. What is this a school project. Thank you for caring about my experience. See Ya. More

by J.R.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Natale
May 13, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we're glad you had a good experience with us and look forward to welcoming you back for your first service!

May 09, 2017

New Diesel VW Initially some communication issues (returning phone calls) but they were able to get me into a new, street legal 2015 diesel Golf Sportwagon with a m More

by FlorenceMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Melanie Zoelck, Elvis Cangieter
May 13, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad we were able to resolve the initial issues and make your experience effortless and pleasant. Enjoy your new car, we look forward to welcoming you back for your first service!

April 30, 2017

Excellent Understanding Of My Needs Vs Budget I loved working with Kieth because he was very understanding of my upside down car loan situation and worked with his team to help me get into a bette More

by Roger1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Gregory Bansfield, Keith Natale
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience with us and hope you enjoy your new car! We look forward to welcoming you back for your first service and would like to thank you for your business.

April 30, 2017

Love my new VW Amber had several options for us and was able to find the best solution for us. Amber is resourceful and very knowledgeable of Volkswagens. I love my More

by CAM70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Riopelle
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience with us and look forward to welcoming you back for your first service!

April 29, 2017

Excellent People and Service! I was looking to buy a newer car and this dealership had one that I was interested in. I was greeted by Keith and we took the car out for a test drive More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Gregory Bansfield, Keith Natale
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you had such a great sales experience with us! We hope you enjoy your new car and look forward to welcoming you back for your first service!

April 28, 2017

Buying vs. Sellling Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ev More

by ra
Recommend Dealer
Yes
Employees Worked With
Omar Ali
May 08, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback and your kind words! We are glad you enjoyed your purchasing experience with us and look forward to welcoming you back for your first service. Enjoy your new car!

April 24, 2017

5 star customer service! Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen More

by bells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Riopelle
Apr 26, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback and your kinds words, we are glad you had such a great purchasing and service experience with us and look forward to welcoming you back. Enjoy your new car!

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