Northampton Volkswagen

Jamie was great! Jamie was awesome! She was very helpful in our leasing of the 2017 VW Jetta. She is a very valuable employee. Greg was also very informative in the Jamie was awesome! She was very helpful in our leasing of the 2017 VW Jetta. She is a very valuable employee. Greg was also very informative in the process. After we informed her we wanted to lease the car it did take two hours to process the paperwork. She kept apologizing for the wait. This was beyond her control. This was not acceptable in my book. We made arrangements to pick up the car @ 11:00 am on Friday. I called to inform her we would be late due to a funeral. We arrived at 12:00 & were told the car was not ready. Greg did not like the way the vechile was cleaned. I had to leave due to another appointment & left my husband to get the vechile. He was seen at 1:00. He was offered a gift card for the delay. As a business owner I just think you should be aware of the issues we had. Carl & Jay Kruzel 575-0525 More

Proud Owner of SportWagen My wife leased her last Jetta from Northampton VW and was very pleased with it. When it came time for me to get a new Subaru I went with a SportWagen My wife leased her last Jetta from Northampton VW and was very pleased with it. When it came time for me to get a new Subaru I went with a SportWagen instead and couldn't be happier! Jason LeClair gave me a very good deal! Recommend Northampton VW! More

Wonderful! I live in CT and this is my 3rd car purchase from Northampton Volkswagen. Jamie was a pleasure to work with, very friendly and helpful! I live in CT and this is my 3rd car purchase from Northampton Volkswagen. Jamie was a pleasure to work with, very friendly and helpful! More

Pleasant & effortless! We had the VW we wanted in mind and decided to go to Northampton Volkswagen. We met Omar and after a description to him of what we wanted, lo and beho We had the VW we wanted in mind and decided to go to Northampton Volkswagen. We met Omar and after a description to him of what we wanted, lo and behold there it was! In no time Omar got the car ready, and gave us the key so we could take it for a test drive. We were very impressed with the car, and within two hours the transaction was done and the car was ours! All involved were professional, attentive, and covered every aspect of buying a car making sure we were clear in understanding all necessary steps. Thanks for everything! More

Amazing Jamie was excellent at helping me purchase my first car! Greg was also very friendly and incredibly generous. He not only lowered the price significan Jamie was excellent at helping me purchase my first car! Greg was also very friendly and incredibly generous. He not only lowered the price significantly, but also included a free back up camera! More

My experience with my salesperson/dealership was flawless! I found this dealership online through cargurus.com. Their pricing was extremely competitive and thus I drove two hours to purchase my new Jetta GLI. I found this dealership online through cargurus.com. Their pricing was extremely competitive and thus I drove two hours to purchase my new Jetta GLI. My salesperson, Amber Riopelle, was extremely knowledgeable and low key. She made the process seamless and I had total confidence that I was getting the best pricing available. I was also not pressured into purchasing a service contract! Once the paperwork was completed, I had an extremely detailed run though of all the car's options with Melanie. She knew every bell and whistle and how to use them and explained them to me in an easy-to-follow manner. Being from out of state, the dealership has a neat program where "runners" will take my new car to DMV, in my city, and register my car and get its new plates, put them on, and deliver the car to my doorstep for no extra charge. Simply stated, I'm blown away and will refer all my friends/family to this dealership in Northampton, MA. Thank you, everyone, for making my car shopping experience painless and pleasant! More

Very Happy! Everyone at the dealership was pleasant to work with and understanding of what we were looking for. Jamie made it really easy to get the type of car w Everyone at the dealership was pleasant to work with and understanding of what we were looking for. Jamie made it really easy to get the type of car we wanted. We're very happy with our Jetta and definitely recommend this dealership. More

Great car, great people Amber at Northampton Volkswagen was great to work with when shopping for and purchasing a new car. She was pleasant, thorough, and informative from st Amber at Northampton Volkswagen was great to work with when shopping for and purchasing a new car. She was pleasant, thorough, and informative from start to finish. Amber was persistent without being pushy, which made buying a new car painless. She listened to my needs and was able to make finding the car I wanted a reality for me. I recommend Amber and the team at Northampton Volkswagen! More

Replaced Passat I totaled my previous car and needed to get out of my rental and into a new car asap. Amber, Greg and Elvis took great car of me. Met every request of I totaled my previous car and needed to get out of my rental and into a new car asap. Amber, Greg and Elvis took great car of me. Met every request of mine. Super easy, great customer service, will always be a customer of NoHo VW! More