Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New 2017 Jetta Straight forward process of test drive, negotiate price, paperwork and then car pickup. Not too much waiting except I was surprised the last step in Straight forward process of test drive, negotiate price, paperwork and then car pickup. Not too much waiting except I was surprised the last step in the process was vehicle inspection. I would have liked to have understood that last step would take a little while. I never felt pressured by Jim Pirro. He was responsive and helpful. I would recommend him to my friends. I did feel pressured by the sales manager to buy a service package. Melanie was very clear and patient in explaining the car's features. More
Excellent Jamie was very helpful in our acquiring a new Volkswagen. I commend her courtesy and professionalism. Everyone at the dealership was helpful in making Jamie was very helpful in our acquiring a new Volkswagen. I commend her courtesy and professionalism. Everyone at the dealership was helpful in making this purchase work for us and themselves. More
horrible bullied me would not tell me the price of the car They have no respect for the customer never want to come here again was looking at used cars negative experience stay away treat people terribly if They have no respect for the customer never want to come here again was looking at used cars negative experience stay away treat people terribly if you want to be abused go there More
Fabulous I bought a Jetta for my college age daughter last July and just came back for a Tiguan for myself! What more can I say? I bought a Jetta for my college age daughter last July and just came back for a Tiguan for myself! What more can I say? More
Grateful I recently visited the dealership to buy a new car. I have been a VW customer for most of my life. I knew what I wanted and had the pleasure in meet I recently visited the dealership to buy a new car. I have been a VW customer for most of my life. I knew what I wanted and had the pleasure in meeting Amber who handled everything in regards to my purchase of a new Jetta. I was able to drive my new Jetta home the same day I purchased it. Amber did a superb job in handling all my questions and expectations in buying my new vehicle. I highly recommend Amber if you are seeking to purchase a VW. Richard O. Guy, Jr. More
Best Experience Yet! My wife and I was searching for a new car to replace our old Passat. Dwayne and super helpful when it came to picking out the right car for our needs. My wife and I was searching for a new car to replace our old Passat. Dwayne and super helpful when it came to picking out the right car for our needs. He wasn’t pushy by any means! Will certainly recommend everyone to Dwayne and Northampton VW in the future More
18 Tiguan Dwayne Helped me and my wife decide between a 18 Tiguan and 17 alltrack he was patient and helpful we decided on the Tiguan and we're happy with our n Dwayne Helped me and my wife decide between a 18 Tiguan and 17 alltrack he was patient and helpful we decided on the Tiguan and we're happy with our new car! More
Outstanding car buying experience! Living almost 2 hours away I was concerned with having to make several trips back and forth the dealership during the entire process. After meeting Am Living almost 2 hours away I was concerned with having to make several trips back and forth the dealership during the entire process. After meeting Amber all those concerns went away, she was very knowledgeable on the vehicle that I was looking at, the Gulf AllTrack. She always kept my wants and needs at the top of the list and mad the entire purchasing process a pleasant one. I was even able to take the vehicle home that very day!! Thank you Amber for making this a truly enjoyable experience!! More
Super experience! Came from Worcester to look at at used Passat with a great price. Jason LeClair greeted me and got me even a better price on a Jetta that is certified Came from Worcester to look at at used Passat with a great price. Jason LeClair greeted me and got me even a better price on a Jetta that is certified. Very Happy! They even delivered the car to my doorstep with plates and inspection done! More
Great Deal on Passat Got a great deal on a year end R-Line and really enjoying my new ride. Jason LeClair was my salesperson, he was super helpful. Got a great deal on a year end R-Line and really enjoying my new ride. Jason LeClair was my salesperson, he was super helpful. More