Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Go the extra mile Grant was extremely helpful with the purchase of our Passat. He was honest, kind, and didn't BS. He also worked very hard to strike a second deal by s Grant was extremely helpful with the purchase of our Passat. He was honest, kind, and didn't BS. He also worked very hard to strike a second deal by speaking with Carla I wish I could have taken part in for a second car, but didn't push us when we said we couldn't do it. While the wait to finish the paperwork was longer than expected, Grant kept us occupied with great conversation. My husband and I will be coming back to see him in the future for our next purchase. More
Comfortable We bought a jetta from jamie and kathy. Amazing women ! We are very happy . Jamie took the time showing us all the vechicles we picked out and was ver We bought a jetta from jamie and kathy. Amazing women ! We are very happy . Jamie took the time showing us all the vechicles we picked out and was very patient with us ! . More
Excellent service! Had a great experience coming into Northampton Volkswagen. The sales person Brandon Meredith was very informative and helpful, getting me exactly what Had a great experience coming into Northampton Volkswagen. The sales person Brandon Meredith was very informative and helpful, getting me exactly what i was looking for. Great service and friendly environment! More
Jamie was excellent ! I went in to the dealership unsure of what i wanted, jamie had greeted me. She was very attentive, educated and easy to talk to. She made my new car b I went in to the dealership unsure of what i wanted, jamie had greeted me. She was very attentive, educated and easy to talk to. She made my new car buying process easy. I would definitely recommend her to anyone looking to purchase a vehicle. More
5 Star rating Jamie was very welcoming and personable. She is a great listener and was a great help during the entire sales process. Myron really helped me and m Jamie was very welcoming and personable. She is a great listener and was a great help during the entire sales process. Myron really helped me and my husband understand the numbers and Melanie did an outstanding job going through the car features. I am a very happy customer! Thanks guys for all of your help! More
Great service. Had a great experience. Very helpful and polite. Got us in the car we wanted for the right price and best monthly payments available to us. Had a great experience. Very helpful and polite. Got us in the car we wanted for the right price and best monthly payments available to us. More
Awesome buying experience! We had an awesome experience when purchasing from this dealership. We pretty much knew what we wanted (the Tiguan SEL), but wanted to take some time t We had an awesome experience when purchasing from this dealership. We pretty much knew what we wanted (the Tiguan SEL), but wanted to take some time to look around and be sure. When we came to the lot, we walked around for about 5 minutes, and we were greeted by Grant. He came out, asked us if we'd like a tour guide or if we just wanted some time to look, and gave us his card in case we had any questions. We really appreciated this, because sometimes it's nice to just look at your options before you're asked a bunch of questions about what you want. When we were ready, we went inside, found Grant and he was so helpful and accommodating through the entire process. We also wanted to test drive a Jetta, and he was very helpful with this. Once we finally decided on the Tiguan, we walked out to the lot, showed Grant which one we wanted, and began the paperwork process. They gave us an excellent price (in our opinion, and compared to a neighboring VW dealership), and the paperwork from start to finish took about an hour. Myron (the General Sales Manager) was phenomenal to work with, as well! Very thorough, kind, and knowledgable. Overall, loved our experience here, and would definitely return here for future business or highly recommend! More
Nice experience Amber was a nice person to deal with, honest and does what she says. Wanted another tdi if the newer ones could be repaired and became available, Ambe Amber was a nice person to deal with, honest and does what she says. Wanted another tdi if the newer ones could be repaired and became available, Amber remembered me six months later and called when they were. More
Great first time experience Brandon helped me very much with my first brand new car...he made sure I knew exactly what I was doing. He answered all my questions in a way that was Brandon helped me very much with my first brand new car...he made sure I knew exactly what I was doing. He answered all my questions in a way that was easy for me to understand. he was understanding when I told him about my financial situation and helped me get my monthly payments and down payment right where I needed them to be. I never felt like he was trying to swindle me in anyway. After my purchase he has called me to check in and to make sure I am happy with my vehicle. Because of his polite, respectful and professional service and help I will be coming back to this dealership next time I need a vehicle More
Great experience! We leased the new 2018 Tiguan with Dwayne Smith. He was helpful, honest, funny, and an overall genuine person. He had a high level of professionalism We leased the new 2018 Tiguan with Dwayne Smith. He was helpful, honest, funny, and an overall genuine person. He had a high level of professionalism as did the other staff we dealt with. We would definitely recommend Northampton Volkswagon! More