Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 903 reviews
Knowledgeable, Efficient, and Experienced Staff Our entire experience was positive from the moment we walked into the door through driving off the lot and beyond. Grant, our sales consultant, was ex Our entire experience was positive from the moment we walked into the door through driving off the lot and beyond. Grant, our sales consultant, was extremely knowledgeable about a full range of makes and models. He was helpful yet laid back, showing a genuine appreciation for automobiles, design, history, and the driving experience. The purchasing process was 100% electronic, as well, with smooth signing of all paperwork on a tablet as opposed to reams and reams of paper. Minor post-sale issue was resolved promptly and to our complete satisfaction. Highly recommended. More
No hassle purchase Drove three hours to buy this car and was not disappointed. Salesperson Grant met me at the door and quickly brought the car around for me to drive. I Drove three hours to buy this car and was not disappointed. Salesperson Grant met me at the door and quickly brought the car around for me to drive. I liked the car and after Grant agreed to repair some wheel scuffs easily arrived at a deal. This was an out of state purchase but all went well with that and Northampton Volkswagen staff even brought the car to me three hours away. The car and the wheel repairs look great and it was all very easy for me. I would definitely do this again. More
Easy and fun Jamie was very personable and professional while also fun , I was very happy with her sales process and the price of our Tiguan ! Good job Volkswagen Jamie was very personable and professional while also fun , I was very happy with her sales process and the price of our Tiguan ! Good job Volkswagen More
Great Customer Service I don’t have much experience in buying cars but I’m glad I was referred to Northampton Volkswagen! Brandon helped me decide which car was best for me I don’t have much experience in buying cars but I’m glad I was referred to Northampton Volkswagen! Brandon helped me decide which car was best for me and was genuine and patient. I was well informed and I am confident that I left with the perfect car for me! More
Valued Quality Service I thought this dealership did well on working for the customer and was thoughtful in understanding my needs. I spoke to Brandon M. who took the time t I thought this dealership did well on working for the customer and was thoughtful in understanding my needs. I spoke to Brandon M. who took the time to consider my criteria and related how his services could be beneficial for me. Although I hadn't purchased a vehicle at this first meeting, I felt confident in Brandon's expertise behind the car buying process and appreciated his time he took for my visit. The dealership has a greta atmosphere and shows their value through their employees - will be on my recommendation list for friends & family. More
Awesome service Rachel is awesome and she goes out of her way to make sure you’re going home with the perfect car for you. She was very helpful Rachel is awesome and she goes out of her way to make sure you’re going home with the perfect car for you. She was very helpful More
Melanie Takes the Dealership a Step Above the Rest!!! Melanie exemplifies professionalism and personality. Her knowledge of the products and services was unmatched in any dealership experience we have eve Melanie exemplifies professionalism and personality. Her knowledge of the products and services was unmatched in any dealership experience we have ever had. She took the time to thoroughly explain options available to us as well the features of the vehicle. Melanie is one of the reasons we would recommend Northampton VW to everyone we know. More
Mark Teixeira sold me a Tiguan. The process went extremely s I gave this review because the whole buying process went very quickly and Mark was very nice and thorough through out the whole process...I would high I gave this review because the whole buying process went very quickly and Mark was very nice and thorough through out the whole process...I would highly recommend this dealership and Mark to anyone. More
Great experience, extremely helpful! Grant assisted my family with the purchase of 2 cars this past week. He was very helpful and was able to answer all of our questions. Grant was extrem Grant assisted my family with the purchase of 2 cars this past week. He was very helpful and was able to answer all of our questions. Grant was extremely knowledgable and was invested in making sure my family and I had that best car buying experience. More
Great all around, very helpful Rachel even came in on her day off to make sure the car pick up went smoothly. Showed she's really invested in making sure the car buyer has all the Rachel even came in on her day off to make sure the car pick up went smoothly. Showed she's really invested in making sure the car buyer has all the support they need. More