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Northampton Volkswagen

Northampton, MA

4.7
903 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 903 reviews

June 30, 2018

He is so enthusiastic! Brandon is energetic and enthusiastic. Made my car buying a good experience. He got me pumped up to be driving away in my Jetta. He is a good salespe More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith
Jul 02, 2018 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad to see that you were happy with your experience with everyone and hope you enjoy your vehicle!

June 30, 2018

Grand Grant was grand. It was easy and I particularly appreciate the free hat. It was fast n they worked with my schedule. It was good More

by Cayleigh83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Jul 02, 2018 -

Northampton Volkswagen responded

Thank you we are glad that you enjoyed working with Grant and that everything seems to have been efficient and painless. Enjoy your vehicle!

June 30, 2018

Happy new owner I am normally rather uncomfortable with the whole car buying process but not this time. Grant and the rest of the staff really put me at ease. They an More

by Jettagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Grant Goodwin
Jul 02, 2018 -

Northampton Volkswagen responded

Thank YOU, we are glad you enjoyed your time with us and look forward to welcoming you back!

June 30, 2018

Love them and my car! Jamie waa very honest and helpful. I would highly reccomend coming here because they are phenomenal! Sales people are friendly and not pushy. Great al More

by lindzycraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Myron Callender II, Jamie Berrelli, Adam Christensen, Kathy Gallo
Jul 02, 2018 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are happy that we were able to get you a nice vehicle and look forward to welcoming you back!

June 30, 2018

18 Passat Dwayne greeted me with professionalism and I told him my story how I’ve been to other dealerships and haven’t gotten approved he told me that they wor More

by 18 Passat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bousquet, Melanie Zoelck, Myron Callender II, Dwayne Smith
Jul 02, 2018 -

Northampton Volkswagen responded

Its great to know that you were happy with everything and we look forward to welcoming you back for your servicing needs. Enjoy your car!

June 22, 2018

WE ARE HAPPY ! We found what we were looking for on the internet at Northampton Volkswagen, I called, they confirmed that they did have, when we arrived there the g More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Cappella
Jun 23, 2018 -

Northampton Volkswagen responded

Thank you we are glad to see that you were happy with everything and look forward to welcoming you back for your first service!

June 22, 2018

Grants Greatness I was part of the buy back program, and had a very hard time giving back Ted , my 2011 Volkswagen TDI Sportswagon , and finding a replacement that wou More

by DianeD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Jun 23, 2018 -

Northampton Volkswagen responded

Thank you, that's wonderful to hear and we are glad you stuck with it and got a new car you love, which will hopefully be a great substitute for Ted!

June 19, 2018

Quick, easy and low stress I had a really positive all-round experience purchasing a new Golf with Rachel at Northampton VW. She is responsive, a good listener, answered all que More

by John C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Rachel Cappella, Mark Teixeira
Jun 23, 2018 -

Northampton Volkswagen responded

Thank you so much, we are happy to see that you were so happy with us and look forward to welcoming you back for your first service!

June 05, 2018

VW 2015 Jetta All around great people to work with. Due to me coming in late on a Saturday we had trouble getting the deal done that day due to registry issues but More

by kjmartins33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Rachel Cappella
Jun 06, 2018 -

Northampton Volkswagen responded

Thank you so much, we are glad that you enjoyed your experience with us and look forward to welcoming you back for your first service!

May 31, 2018

My new car Dwayne and staff was awesome it took some time to get my car but I understood it was the bank they updated me everyday on what was going on I was take More

by Abella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Myron Callender II, Dwayne Smith
May 31, 2018 -

Northampton Volkswagen responded

Thank you so much, we are glad to know that you were happy with your experience!

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