Northampton Volkswagen

VW 2015 Jetta All around great people to work with. Due to me coming in late on a Saturday we had trouble getting the deal done that day due to registry issues but All around great people to work with. Due to me coming in late on a Saturday we had trouble getting the deal done that day due to registry issues but they did all they possibly could. Months later still thrilled with my vehicle. Will be going there for all my service needs. Rachel was great to work with and would go back again. More

My new car Dwayne and staff was awesome it took some time to get my car but I understood it was the bank they updated me everyday on what was going on I was take Dwayne and staff was awesome it took some time to get my car but I understood it was the bank they updated me everyday on what was going on I was taken away that I got approved I will be buying my future cars from here More

Knowledgeable, Efficient, and Experienced Staff Our entire experience was positive from the moment we walked into the door through driving off the lot and beyond. Grant, our sales consultant, was ex Our entire experience was positive from the moment we walked into the door through driving off the lot and beyond. Grant, our sales consultant, was extremely knowledgeable about a full range of makes and models. He was helpful yet laid back, showing a genuine appreciation for automobiles, design, history, and the driving experience. The purchasing process was 100% electronic, as well, with smooth signing of all paperwork on a tablet as opposed to reams and reams of paper. Minor post-sale issue was resolved promptly and to our complete satisfaction. Highly recommended. More

No hassle purchase Drove three hours to buy this car and was not disappointed. Salesperson Grant met me at the door and quickly brought the car around for me to drive. I Drove three hours to buy this car and was not disappointed. Salesperson Grant met me at the door and quickly brought the car around for me to drive. I liked the car and after Grant agreed to repair some wheel scuffs easily arrived at a deal. This was an out of state purchase but all went well with that and Northampton Volkswagen staff even brought the car to me three hours away. The car and the wheel repairs look great and it was all very easy for me. I would definitely do this again. More

Easy and fun Jamie was very personable and professional while also fun , I was very happy with her sales process and the price of our Tiguan ! Good job Volkswagen Jamie was very personable and professional while also fun , I was very happy with her sales process and the price of our Tiguan ! Good job Volkswagen More

Great Customer Service I don’t have much experience in buying cars but I’m glad I was referred to Northampton Volkswagen! Brandon helped me decide which car was best for me I don’t have much experience in buying cars but I’m glad I was referred to Northampton Volkswagen! Brandon helped me decide which car was best for me and was genuine and patient. I was well informed and I am confident that I left with the perfect car for me! More

Valued Quality Service I thought this dealership did well on working for the customer and was thoughtful in understanding my needs. I spoke to Brandon M. who took the time t I thought this dealership did well on working for the customer and was thoughtful in understanding my needs. I spoke to Brandon M. who took the time to consider my criteria and related how his services could be beneficial for me. Although I hadn't purchased a vehicle at this first meeting, I felt confident in Brandon's expertise behind the car buying process and appreciated his time he took for my visit. The dealership has a greta atmosphere and shows their value through their employees - will be on my recommendation list for friends & family. More

Awesome service Rachel is awesome and she goes out of her way to make sure you’re going home with the perfect car for you. She was very helpful Rachel is awesome and she goes out of her way to make sure you’re going home with the perfect car for you. She was very helpful More

Melanie Takes the Dealership a Step Above the Rest!!! Melanie exemplifies professionalism and personality. Her knowledge of the products and services was unmatched in any dealership experience we have eve Melanie exemplifies professionalism and personality. Her knowledge of the products and services was unmatched in any dealership experience we have ever had. She took the time to thoroughly explain options available to us as well the features of the vehicle. Melanie is one of the reasons we would recommend Northampton VW to everyone we know. More

Mark Teixeira sold me a Tiguan. The process went extremely s I gave this review because the whole buying process went very quickly and Mark was very nice and thorough through out the whole process...I would high I gave this review because the whole buying process went very quickly and Mark was very nice and thorough through out the whole process...I would highly recommend this dealership and Mark to anyone. More