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Northampton Volkswagen

Northampton, MA

4.7
903 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 903 reviews

July 28, 2018

Genuine. Walk-in customer. Rachel was easy-going, authentic, and professional. Rachel was able to quickly get keys and plate ready for a vehicle which we test More

by ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Christensen, Melanie Zoelck, Rachel Cappella
Jul 28, 2018 -

Northampton Volkswagen responded

Thank you for your kind words, we are glad that you were so happy with your experience!

July 28, 2018

Quick and easy This is my second purchase from Northampton Volkswagen. They are not the closest store to my home but they are worth the trip. This time I worked with More

by Two time buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Christensen, Grant Goodwin
Jul 30, 2018 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you enjoyed your experience with us and look forward to welcoming you back!

July 25, 2018

Easy as pie Everyone from the bottom to the top were amazing. They were friendly, fast, fun and accommodating. Would buy all the cars if I was Donald Trump's rich More

by Danielj4385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham, John Stinson
Jul 25, 2018 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad to know that you were happy with everything! Enjoy your vehicle.

July 21, 2018

Dissapointing Service Very disappointing experience buying a used car from Northampton Volkswagen. Their version of fixing a broken bumper was duct taping it together and More

by Disappointed Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Butler, Myron Callender II
July 20, 2018

No pressure John is a polite friendly young man who I felt was just trying to help me find the right car. I felt no pressure and was glad to have found one at Nor More

by Mark L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stinson
Jul 20, 2018 -

Northampton Volkswagen responded

Thank you so much, we are glad you enjoyed working with John and we were able to find you the right car. Enjoy!

July 17, 2018

The best car buying experience. Northampton VW was a wonderful car shopping experience. From my internet search, first call back and meeting my wonderful salesman, John Stinson was a More

by Jennajean8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross LeBlanc, Melanie Zoelck, Kathy Gallo, John Stinson
Jul 20, 2018 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are glad to know that you were so happy with your experience with us. Enjoy the vehicle!

July 12, 2018

Exceptionally Accomodating and Friendly The staff at Northampton VW has continually been amazingly helpful, courteous and flexible every visit I have. Cassie in service is lovely and Rich, More

by HR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Jul 16, 2018 -

Northampton Volkswagen responded

Thank you for your kind words, we're glad you enjoyed your service with us!

July 01, 2018

Tiguan I had a great experience with Dwayne he was very intuitive knowledgeable he was very transparent I will be getting another car at Northampton Volkswag More

by New Vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
Jul 02, 2018 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are glad you were happy with everything!

July 01, 2018

Outstanding Service Dwayne was such a genleman he made everything smooth quick and easy I’m was taken back everyone who took part in helping me and my partner get into a More

by Mez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Zoelck, Myron Callender II, Dwayne Smith, Rachel Cappella
Jul 02, 2018 -

Northampton Volkswagen responded

Thank you so much, we are glad to know that you were happy with everything! Enjoy your vehicle and we look forward to welcoming you back for your first service!

June 30, 2018

Go Here From the min we walked in clean dealership, great respectable staff, our salesman Brandon Meredith is truly polite and knowledgable. He doesnt pressur More

by Srivo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith, Myron Callender II
Jul 02, 2018 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are happy to see that you enjoyed your experience with us. Enjoy your vehicle!

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