Northampton Volkswagen

Rachel Capella and team were outstanding Rachel and I worked together a little over a month, she was diligent and hardworking in her search to help me find the right vehicle for me. It was a Rachel and I worked together a little over a month, she was diligent and hardworking in her search to help me find the right vehicle for me. It was a long process but her patience, understanding and professionalism were above all... This is my second car in a row from Northampton VW, the customer service and attention to detail has impressed me both times. I want to personally thank Rachel for all her hard work and the rest of the VW staff. Thank you again! Jay O’Connor More

Keeping it local I prefer to buy local when I can. Especially when it’s a substantial purchase like an automobile. But I need to feel I am being treated fairly and tha I prefer to buy local when I can. Especially when it’s a substantial purchase like an automobile. But I need to feel I am being treated fairly and that my business is appreciated. Northampton Volkswagen my local VW dealer and my salesman Grant Goodwin made me feel exactly that way. I would definitely recommend both to anyone interested in a VW. More

Genuine. Walk-in customer. Rachel was easy-going, authentic, and professional. Rachel was able to quickly get keys and plate ready for a vehicle which we test Walk-in customer. Rachel was easy-going, authentic, and professional. Rachel was able to quickly get keys and plate ready for a vehicle which we test drove and then later negotiate a purchase for. Rachel and the whole team create a no-pressure, honest environment that I had trouble experiencing at the other nearby dealerships. More

Quick and easy This is my second purchase from Northampton Volkswagen. They are not the closest store to my home but they are worth the trip. This time I worked with This is my second purchase from Northampton Volkswagen. They are not the closest store to my home but they are worth the trip. This time I worked with Grant and Adam. It was busy when I arrived and was greeted by Grant. He showed me a car that I liked and we struck a deal without a lot of back and forth. Adam did my final paperwork. A couple of hours after my arrival with a transfer of plates I was on my way home with my new car. More

Easy as pie Everyone from the bottom to the top were amazing. They were friendly, fast, fun and accommodating. Would buy all the cars if I was Donald Trump's rich Everyone from the bottom to the top were amazing. They were friendly, fast, fun and accommodating. Would buy all the cars if I was Donald Trump's rich. More

No pressure John is a polite friendly young man who I felt was just trying to help me find the right car. I felt no pressure and was glad to have found one at Nor John is a polite friendly young man who I felt was just trying to help me find the right car. I felt no pressure and was glad to have found one at Northampton VW. More

The best car buying experience. Northampton VW was a wonderful car shopping experience. From my internet search, first call back and meeting my wonderful salesman, John Stinson was a Northampton VW was a wonderful car shopping experience. From my internet search, first call back and meeting my wonderful salesman, John Stinson was a honest helpful gentleman who really helped me get the best deal for my trade in and purchase my beetle. John was on my side from the start and very fair to his VW company. John still cares, my daughter and I felt at ease with him and the VW store. More

Exceptionally Accomodating and Friendly The staff at Northampton VW has continually been amazingly helpful, courteous and flexible every visit I have. Cassie in service is lovely and Rich, The staff at Northampton VW has continually been amazingly helpful, courteous and flexible every visit I have. Cassie in service is lovely and Rich, the service foreman was incredibly friendly and eager to help. I will recommend this dealership to my friends and family. More

Tiguan I had a great experience with Dwayne he was very intuitive knowledgeable he was very transparent I will be getting another car at Northampton Volkswag I had a great experience with Dwayne he was very intuitive knowledgeable he was very transparent I will be getting another car at Northampton Volkswagen !! More