Northampton Volkswagen

Outstanding customer service Scott/Frank gave outstanding service. He was knowledgeable, patient, well mannered. Followed up w/o being pushy.Worked VERY hard for this sale, belie Scott/Frank gave outstanding service. He was knowledgeable, patient, well mannered. Followed up w/o being pushy.Worked VERY hard for this sale, believe me! More

My new TDI Brandon greeting me when I walked in I love TDI’s but was unsure about the new ones because of the scam Brandon reassured me about how the TDI’s how t Brandon greeting me when I walked in I love TDI’s but was unsure about the new ones because of the scam Brandon reassured me about how the TDI’s how the have better gas mileage and the power didn’t go away and he was right! I average 42 miles per gallon thank you Brandon I will be referring my friends to Brandon at Northampton Volkswagen More

Much appreciated This is a great dealership to go to for new or used cars. The customer service is great and the staff members are very informative and helpful. This is a great dealership to go to for new or used cars. The customer service is great and the staff members are very informative and helpful. More

Simple buying These folks did wonderful from start to finish, the sales person, Brandon, was very respectful and knowledable. The vehicle was in near perfect condit These folks did wonderful from start to finish, the sales person, Brandon, was very respectful and knowledable. The vehicle was in near perfect condition, with the lowest price around. We are excited with our new Jetta and will certainly be back here for our son's car. More

Loved my truck. Great service all around I had a very positive experience at the Volkswagen dealership. John was very easy to work with and helped me get the best deal possible. I really app I had a very positive experience at the Volkswagen dealership. John was very easy to work with and helped me get the best deal possible. I really appreciated the effort he put in to the sale. John had great follow up with all my questions even after the sale. Great job! More

Great Service Cassie made our experience easy from start to finish. We would highly recommend her as she is very understanding and answers questions promptly. She w Cassie made our experience easy from start to finish. We would highly recommend her as she is very understanding and answers questions promptly. She was such a great person to work with. We'll definitely be back. More

Good place, great people I had a great experience at Northampton Volkswagen. Cassie was such a big help and very understanding. I appreciate all her help and would definitely I had a great experience at Northampton Volkswagen. Cassie was such a big help and very understanding. I appreciate all her help and would definitely go back again. More

Friendly Service Have to say when the employees greets you with a smile and take their time with you and explains everything...that’s the kind of service I want. So ma Have to say when the employees greets you with a smile and take their time with you and explains everything...that’s the kind of service I want. So many places want to rush you out, but Cassie just took her time and went over things and was so nice and had a great smile. We need more folks like her!! More

Great vehicles great purchasing experience! John made our purchasing experience enjoyable! Any questions, phone calls, and emails to John were always answered promptly. Purchasing a new car John made our purchasing experience enjoyable! Any questions, phone calls, and emails to John were always answered promptly. Purchasing a new car is a big deal, when it came to the nitty-gritty of talking price for both our trade-in and the purchase of a new vehicle John was very courteous and also understood that the amount of time we were going to spend in a dealership was important to us. John quickly followed up with his management and got quick direct answer on pricing when they were posed to him! After the purchase we dealt with Melanie when it came to all the information about the vehicle. Melanie was very personable and made us feel at ease during the time we spent with her reviewing all the options in the vehicle and made sure we understood one step before we moved onto the next. I also appreciated the follow up call from her. She said that she wanted to be able to help us going forward if anything else came up. More

Fantastic from start to finish! Working with Cassie has been amazing! She is one of the most personable, knowledgeable, and dependable people in this shop! She always greets with a s Working with Cassie has been amazing! She is one of the most personable, knowledgeable, and dependable people in this shop! She always greets with a smile and a cheery hello, and always knows what's going on and how to handle a situation. I would HIGHLY recommend you work with Cassie the next time you're in there! More