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Northampton Volkswagen

Northampton, MA

4.7
904 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 904 reviews

February 08, 2024

There's a legendary tire story regarding Nordstrom that illustrates how to do customer service the right way. Unfortunately, NoHo VW appears to 'talk the talk', but refuses to 'walk the walk'. The fail More

by VWCCOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Cosenzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moreno, Joanna Pieciak
February 01, 2024

The people who have helped me here, have absolutely blown me away with the level of dedication and commitment towards helping me with my car More

by mackenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Northampton Volkswagen responded

We're delighted to know our team at Northampton Volkswagen was able to provide you with such dedicated service! Thanks for the great review, Mackenzie. We look forward to assisting you again in the future!

January 10, 2024

Jason was very helpful and got me into the car I wanted! Ten out of 10 would recommend More

by Schauerjoshua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Brown
December 31, 2023

I had a great experience and I 100% recommend going to Northampton Volkswagen for your next car. More

by jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Northampton Volkswagen responded

Thank you, Jessica, for your business and your kind review. Yours is the kind of experience we strive for. Welcome to the TommyCar family!

November 30, 2023

Jay was very helpful and went above and beyond for me. Would recommend Northampton Volkswagen to all. Thanks! More

by Theoryskate
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Northampton Volkswagen responded

Theoryskate, it's great to know that Jay provided such excellent service at Northampton Volkswagen. We appreciate your recommendation and thank you for the review!

November 26, 2023

We have purchased many vehicles from Jason. He always gives us the best customer service and a great deal! Thank you Jason More

by Freedomisagun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Northampton Volkswagen responded

We're so glad to know that you've had multiple positive experiences with Jason at Northampton Volkswagen! We appreciate your continued support and look forward to serving you in the future. Safe travels in your new vehicle!

November 22, 2023

Jason continues to make car sales easy. He is professional and knowledgeable about all of my questions and needs. His no pressure style and honest interactions make his help a home run. Ha More

by Jtcampbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gamache
Nov 22, 2023 -

Northampton Volkswagen responded

We're so glad to know that Jason's expertise and professionalism made your car-buying experience at Northampton Volkswagen a breeze. We appreciate the positive feedback!

October 31, 2023

Jay was super knowledgeable, patient and honest in answering all my questions regarding the the Golf R, which I purchased. Overall awesome staff. Thank you again! More

by David Goulet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Northampton Volkswagen responded

David, we're delighted to know that Jay was able to assist you with your Volkswagen Golf R purchase at Northampton Volkswagen. We appreciate the kind words about our team and thank you for choosing us! Enjoy the ride!

October 31, 2023

Amazing experience at Northampton VW. My sales person Hal was wonderful, very knowledgeable, easy to work with and so personable. We love our ID.4 for . Thanks for the clear explanation a More

by Lizzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal K
Nov 01, 2023 -

Northampton Volkswagen responded

We're delighted to know that you had an amazing experience with us at Northampton Volkswagen and found Hal and our team knowledgeable and personable. Enjoy your new ID.4—we look forward to seeing you again!

October 26, 2023

Jason and Northampton VW were very accommodating. It was as easy a car buying experience as I could expect. More

by ID.4Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Northampton Volkswagen responded

We're delighted to know that your car-buying experience with Jason and our team at Northampton Volkswagen was smooth and easy. Thanks for the positive review!

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