Northampton Volkswagen

Awesome experience I brought my car in to have the battery replaced and Cassie, JJ, Ross all were there and each one had a part in helping me complete the visit. The tec I brought my car in to have the battery replaced and Cassie, JJ, Ross all were there and each one had a part in helping me complete the visit. The technician did a multi point inspection and found additional things I needed (brakes, control arm bushings) I travel for work and having my car safe and running is important to me. They got everything addressed that day and they allowed me to go back home safely. The dealership has a great vibe that made the experience an excellent visit! More

Alex is great Alexander helped me pick the perfect car for me & I wouldn’t go to anyone else or anywhere else to get my next car! I’m in love with my Jetta Alexander helped me pick the perfect car for me & I wouldn’t go to anyone else or anywhere else to get my next car! I’m in love with my Jetta More

Perfect timing Came in on Saturday nins before an appointment was scheduled on the car i wanted. The car was kept in perfect condition and all the things that Northa Came in on Saturday nins before an appointment was scheduled on the car i wanted. The car was kept in perfect condition and all the things that Northamton Volkswagen did to it, just like a new car. Brandon knew everything about passat, his product knowledge and ability to teach me mixed with an unbeatable price this experience was a knockout. Myron thanks for looking out on the price! We will be back. More

Easy going Came in knew exactly what i wanted as i did at one other dealer however they were not as professional and respectful as my salesman Brandon. He knew w Came in knew exactly what i wanted as i did at one other dealer however they were not as professional and respectful as my salesman Brandon. He knew what hewas talk about when it came to the VW product and we didnt need to do the back and fourth when it came to payments, smooth all around...first tike for everything. Good job tk the folks at Northamlton Volkswagen, see you on my next car. More

Great Service I always receive great service when visiting Northampton Volkswagen. I would highly recommend visiting them for all service needs as they explain ever I always receive great service when visiting Northampton Volkswagen. I would highly recommend visiting them for all service needs as they explain everything in great detail and do what's best for the customer. More

I felt cared for in a very welcoming and organized place. Everyone was very nice and accommodating. John especially worked extremely hard to ensure that everything was moving as quickly and smoothly as possib Everyone was very nice and accommodating. John especially worked extremely hard to ensure that everything was moving as quickly and smoothly as possible. He was wonderfully sweet and never pushy. He was only there to help you. Overall the entire staff was superb in work ethic and customer service. More

Quality Customer Service I drove onto the Northampton Volkswagen lot after being largely ignored while looking at vehicles at another local dealership. I stepped out of my car I drove onto the Northampton Volkswagen lot after being largely ignored while looking at vehicles at another local dealership. I stepped out of my car and within a few seconds, Scott was by my side offering advice that ultimately led to a successful transaction. Scott was friendly, honest and followed up, even after papers were signed, to make sure I had everything I needed to feel confident about the purchase and a future relationship with Northampton Volkswagen. I would recommend this dealership and, in particular, Scott Whitehead. More

2019 Jetta purchase Excellent new car buying experience. Very professional and friendly employees. I was happy with the salesman and the negotiatied price. They thoroughl Excellent new car buying experience. Very professional and friendly employees. I was happy with the salesman and the negotiatied price. They thoroughly explained the options and functions. Would recommend More

A great buying experience. The team at Northampton Volkswagen was extremely helpful in finding the right fit and price to get me the vehicle I wanted. Scott was helpful through The team at Northampton Volkswagen was extremely helpful in finding the right fit and price to get me the vehicle I wanted. Scott was helpful through the process and had everything in order throughout to make sure that my experience was a good one. More

Great service from start to finish! Initially this was the start of our search for a vehicle. We visited all of the dealerships in Northampton. Once getting to Volkswagen we liked what Initially this was the start of our search for a vehicle. We visited all of the dealerships in Northampton. Once getting to Volkswagen we liked what we saw. With no intention to buy that day things change quickly. John’s service and follow up was excellent! We bought a brand new Volkswagen Tiquan! Happy customers ! More