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Northampton Volkswagen

Northampton, MA

4.8
895 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 895 reviews

September 06, 2018

A great buying experience. The team at Northampton Volkswagen was extremely helpful in finding the right fit and price to get me the vehicle I wanted. Scott was helpful through More

by toddlohrman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Scott Whitehead
Sep 13, 2018 -

Northampton Volkswagen responded

Thank you! We are glad to hear that you were happy with your experience and look forward to welcoming you back for servicing!

September 06, 2018

Great service from start to finish! Initially this was the start of our search for a vehicle. We visited all of the dealerships in Northampton. Once getting to Volkswagen we liked what More

by Kiki5001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stinson
Sep 13, 2018 -

Northampton Volkswagen responded

Thank you, we hope you enjoy your new vehicle and look forward to welcoming you back for service!

September 04, 2018

Outstanding customer service Scott/Frank gave outstanding service. He was knowledgeable, patient, well mannered. Followed up w/o being pushy.Worked VERY hard for this sale, belie More

by Nonnie Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bousquet, Frank Scott Whitehead
Sep 08, 2018 -

Northampton Volkswagen responded

Thank you, we are glad to see you were happy with your experience! Enjoy your vehicle.

August 31, 2018

My new TDI Brandon greeting me when I walked in I love TDI’s but was unsure about the new ones because of the scam Brandon reassured me about how the TDI’s how t More

by Chwhales
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith
Sep 07, 2018 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are happy to see that you were happy with everything!

August 31, 2018

Much appreciated This is a great dealership to go to for new or used cars. The customer service is great and the staff members are very informative and helpful. More

by EricA721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith
Sep 08, 2018 -

Northampton Volkswagen responded

Thank you! We hope you enjoy your vehicle and look forward to welcoming you back!

August 31, 2018

Simple buying These folks did wonderful from start to finish, the sales person, Brandon, was very respectful and knowledable. The vehicle was in near perfect condit More

by Jetgurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meredith, Myron Callender II, Adam Christensen
Sep 08, 2018 -

Northampton Volkswagen responded

Thank you so much, it is nice to know that you had a great experience and that you were happy with everything. We look forward to being of assistance when it comes time to get a vehicle for your son! Enjoy the rest of the summer.

August 30, 2018

Loved my truck. Great service all around I had a very positive experience at the Volkswagen dealership. John was very easy to work with and helped me get the best deal possible. I really app More

by Paulpierce34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, John Stinson
Aug 30, 2018 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are happy to see that you enjoyed your purchasing experience with us. Enjoy your vehicle!

August 27, 2018

Great Service Cassie made our experience easy from start to finish. We would highly recommend her as she is very understanding and answers questions promptly. She w More

by CBeeBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Aug 30, 2018 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you enjoyed your service visit.

August 25, 2018

Good place, great people I had a great experience at Northampton Volkswagen. Cassie was such a big help and very understanding. I appreciate all her help and would definitely More

by Lpumay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Aug 27, 2018 -

Northampton Volkswagen responded

Thank you, we are glad to see that you were happy with your service experience with Cassie, I am sure she will be very happy!

August 23, 2018

Friendly Service Have to say when the employees greets you with a smile and take their time with you and explains everything...that’s the kind of service I want. So ma More

by JFigs20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Aug 27, 2018 -

Northampton Volkswagen responded

Thank you, its wonderful to know that you feel well taken care of by service, and we look forward to having you back.

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