Northampton Volkswagen

Excellent, professional service People were great. Service was outstanding. They sent a video link of the vehicle inspection along with commentary and explanations. Awesome. But, the People were great. Service was outstanding. They sent a video link of the vehicle inspection along with commentary and explanations. Awesome. But, the highlight was dealing with Cassie Cloutier, our Service Advisor. She listens, she is extremely knowledgeable about cars, service procedures, and gives excellent advice. She is fast and efficient and an excellent communicator and she follows through on everything. She works very hard to provide each and every customer a first-class experience. Professional, knowledgeable, excellent communication skills, and excellent follow through on everything. When I came to pick up the car, I told her one of my key fobs stopped working. She just said, “give it to me” and she ran off for 3 minutes and changed the battery and gave it back to me. She goes out of her way to do a great job for her customers. An example to others. More

Great Service I always feel comfortable leaving my vehicles for service with Cass, She follows up promptly and always lets me know what is going on. I appreciate t I always feel comfortable leaving my vehicles for service with Cass, She follows up promptly and always lets me know what is going on. I appreciate that! More

Satisfied and impresses. Brandon was very polite, from offering donuts to opening the car door to being transparent with price of the car. I will send my frien and impresses. Brandon was very polite, from offering donuts to opening the car door to being transparent with price of the car. I will send my friends to him and anybody I know that needs one. Good job NohoVw More

Do Your Job Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling l Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling like you know nothing. My new preowned jetta is fantasuc in every way and how Brandon asked me the right questions and steered me away from spending more money by showing me how the car met my needs was perfect. Ill be seeing you in 3 short years. More

Satisfied customer I went to Northampton Volkswagen and had the pleasure to work with Brandon Meredith to find a car that was a good fit for me cosmetically and financia I went to Northampton Volkswagen and had the pleasure to work with Brandon Meredith to find a car that was a good fit for me cosmetically and financially . He was very patient and knowledgeable. I appreciated that he didn’t rush me into picking a car I am now happy with my choice and would definitely recommend him as a salesman. More

Cassie is awesome I love this dealership and the service/parts dept always go above and beyond!!! The entire team here is great. You will feel welcome and appreciate I love this dealership and the service/parts dept always go above and beyond!!! The entire team here is great. You will feel welcome and appreciated. More

Great experience Great buying experience. I worked with Scott Whitehead and he was excellent to deal with through the whole process. I was up front with how I wanted a Great buying experience. I worked with Scott Whitehead and he was excellent to deal with through the whole process. I was up front with how I wanted approach the purchase. I wanted to get pricing and value my trade, nothing more at first. I wasn't going to rush into buying a new car. Scott was very respectful and not a pushy at all. I got excellent pricing on the car and trade, I was very happy with the whole experience. I would highly recommend working with Scott, he was a very personable. I think we chatted about cars and common interest as much as the sale of the car. Just a really good experience. Melanie was awesome too, very knowledgeable and showed all the features of my new VW. More

Well rounded From start to finish i must say, ive bought many vehicles, nobody comes close to this experience. Knowledable sales person Brandon Meredith, fair pric From start to finish i must say, ive bought many vehicles, nobody comes close to this experience. Knowledable sales person Brandon Meredith, fair price...end of month. They even brought it to me for no charge. Thanks guys, you did good, ill be bacj for my next one More

Unexpexted Went there for one thing, then i was shown the jetta. Man they upgraded. 40 mpg, plenty of cargo, smartphone imtergration, 6 year warranty...SOLD! Bra Went there for one thing, then i was shown the jetta. Man they upgraded. 40 mpg, plenty of cargo, smartphone imtergration, 6 year warranty...SOLD! Brandon thank you for showing me another option for similar money. Ill send my friends. More

New to VW I hated german cars, until Brandon told me more about the Gti. The rest is history, one the dude knows his stuff...sorry I fact check. Vw put alot of I hated german cars, until Brandon told me more about the Gti. The rest is history, one the dude knows his stuff...sorry I fact check. Vw put alot of thought into the safety aspect nevermind the road driving and handling. I can see me owning this for a long time. Hey B, I may just love German engineering! Thanks again. More