Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The New Tiguan I had a older model Tiguan and I had Dwayne tell me about the new body style and he showed me it it’s a lot bigger than I expected my wife loved it I I had a older model Tiguan and I had Dwayne tell me about the new body style and he showed me it it’s a lot bigger than I expected my wife loved it I would definitely recommend buying from Dwayne and Northampton VW! More
Smooth experience I went to Northampton Volkswagen to find a car that wouldn't leave me completely broke and that I was happy with. I got the pleasure to have Brandon M I went to Northampton Volkswagen to find a car that wouldn't leave me completely broke and that I was happy with. I got the pleasure to have Brandon Meredith help me with this process. He was very thorough and straightforward about what was realistic for me. I can say I left a happy customer with my VW ! More
Excellent, professional service People were great. Service was outstanding. They sent a video link of the vehicle inspection along with commentary and explanations. Awesome. But, the People were great. Service was outstanding. They sent a video link of the vehicle inspection along with commentary and explanations. Awesome. But, the highlight was dealing with Cassie Cloutier, our Service Advisor. She listens, she is extremely knowledgeable about cars, service procedures, and gives excellent advice. She is fast and efficient and an excellent communicator and she follows through on everything. She works very hard to provide each and every customer a first-class experience. Professional, knowledgeable, excellent communication skills, and excellent follow through on everything. When I came to pick up the car, I told her one of my key fobs stopped working. She just said, “give it to me” and she ran off for 3 minutes and changed the battery and gave it back to me. She goes out of her way to do a great job for her customers. An example to others. More
Great Service I always feel comfortable leaving my vehicles for service with Cass, She follows up promptly and always lets me know what is going on. I appreciate t I always feel comfortable leaving my vehicles for service with Cass, She follows up promptly and always lets me know what is going on. I appreciate that! More
Satisfied and impresses. Brandon was very polite, from offering donuts to opening the car door to being transparent with price of the car. I will send my frien and impresses. Brandon was very polite, from offering donuts to opening the car door to being transparent with price of the car. I will send my friends to him and anybody I know that needs one. Good job NohoVw More
Do Your Job Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling l Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling like you know nothing. My new preowned jetta is fantasuc in every way and how Brandon asked me the right questions and steered me away from spending more money by showing me how the car met my needs was perfect. Ill be seeing you in 3 short years. More
Satisfied customer I went to Northampton Volkswagen and had the pleasure to work with Brandon Meredith to find a car that was a good fit for me cosmetically and financia I went to Northampton Volkswagen and had the pleasure to work with Brandon Meredith to find a car that was a good fit for me cosmetically and financially . He was very patient and knowledgeable. I appreciated that he didn’t rush me into picking a car I am now happy with my choice and would definitely recommend him as a salesman. More
Cassie is awesome I love this dealership and the service/parts dept always go above and beyond!!! The entire team here is great. You will feel welcome and appreciate I love this dealership and the service/parts dept always go above and beyond!!! The entire team here is great. You will feel welcome and appreciated. More
Great experience Great buying experience. I worked with Scott Whitehead and he was excellent to deal with through the whole process. I was up front with how I wanted a Great buying experience. I worked with Scott Whitehead and he was excellent to deal with through the whole process. I was up front with how I wanted approach the purchase. I wanted to get pricing and value my trade, nothing more at first. I wasn't going to rush into buying a new car. Scott was very respectful and not a pushy at all. I got excellent pricing on the car and trade, I was very happy with the whole experience. I would highly recommend working with Scott, he was a very personable. I think we chatted about cars and common interest as much as the sale of the car. Just a really good experience. Melanie was awesome too, very knowledgeable and showed all the features of my new VW. More
Well rounded From start to finish i must say, ive bought many vehicles, nobody comes close to this experience. Knowledable sales person Brandon Meredith, fair pric From start to finish i must say, ive bought many vehicles, nobody comes close to this experience. Knowledable sales person Brandon Meredith, fair price...end of month. They even brought it to me for no charge. Thanks guys, you did good, ill be bacj for my next one More