Northampton Volkswagen

CP Audi We talked with Eric and came down one Saturday I talked with Dwayne the salesman they were having a big mailer sale and he still helped me and took hi We talked with Eric and came down one Saturday I talked with Dwayne the salesman they were having a big mailer sale and he still helped me and took his time and made sure me and my wife was taken care of and happy I will be buying my cars from Northampton Volkswagen from now on. More

Great setvice.t The service was great.very personable, extremely professional people.Very knowledgeable. I really got the feeling that the people I had to intetact wi The service was great.very personable, extremely professional people.Very knowledgeable. I really got the feeling that the people I had to intetact with cared about their customers.It is a company I would recommend to my friends and family if they are looking for a car. George Demsick More

Bakersgti Things went well, nothing crazy. Brandon seemed to know what he was talking about. They had the car I wanted at an aggressive price. My daughter will Things went well, nothing crazy. Brandon seemed to know what he was talking about. They had the car I wanted at an aggressive price. My daughter will buy a car from here because I think the process is smooth. Thank you. More

Cassandra was excellent. The dealership covers some important service issues--alignment check, multi-point inspection, video of inspection, and simple professional service. ( The dealership covers some important service issues--alignment check, multi-point inspection, video of inspection, and simple professional service. (The was was a nice extra.) The waiting room is clean and well provided. The service was complete and timely. As an automotive service professional for many years, I was impressed with their set-up and service. More

Pleasant experience Brandon, Todd, and Melanie were all very pleasant and easy to work with. The few questions I had were answered with professionalism, and the overall e Brandon, Todd, and Melanie were all very pleasant and easy to work with. The few questions I had were answered with professionalism, and the overall experience was very positive. They put me in a Golf R for a competitive price and helped me out with a good value for my trade. Would absolutely recommend any of them to friends or family. More

Great Service Department I've been getting my cars serviced at Northampton Volkswagen for over five years. I appreciate the personal attention from Cassandra (service advisor) I've been getting my cars serviced at Northampton Volkswagen for over five years. I appreciate the personal attention from Cassandra (service advisor), the free multipoint inspection where they email or text you the video of the inspection to you right after they complete it, and the fully appointed customer waiting area. The biggest plus is that they offer you a ride to work or back to your home if your car is getting serviced. This is very convenient for me since I live and work in Northampton. I also have a lot of trust in the expertise in the head technical adviser and master Volkswagen tech Rich Sherwood. He works hard to make sure your car is fixed correctly. Linda Howe in parts is also easy to work with and communicates well to make sure the parts you ordered arrive quickly and the service advisers get them quickly to install. I owned a 2011 VW Jetta Sportwagen TDI for six years but I did sell it back in 2017 because the money was too good that VW was offering. I ended up buying a late model Lexus, but I still get my Lexus serviced at Northampton VW due to the aforementioned details above. I hope this is a helpful review for anyone looking for a good service department in the Pioneer Valley. More

End of Year Bang Of course im looking for a great deal maybe with some haggle. Nope straight out the gate Brandon was straight with us. " I will give you my best price Of course im looking for a great deal maybe with some haggle. Nope straight out the gate Brandon was straight with us. " I will give you my best price upfront, it just makes this easier for everyone", sir well said. 3500 of a 19' Tiguan, was an more than expected. Then gave more for my trade. Now this is what I call a YEAR END BANG! More

Professional expert service I love my new Jetta its a blast and really a sleek looking car every time I get out and look back at it and think wow thats really sharp! Brandon fasi I love my new Jetta its a blast and really a sleek looking car every time I get out and look back at it and think wow thats really sharp! Brandon fasilitated the process beautifully I would highly recommend this salesman and dealership for your purchase of a vehicle parts or service! More

A+ experience Adam made the process stress free and got me a great deal. They took care or everything dmv related and i drove away that day. Perfect! Adam made the process stress free and got me a great deal. They took care or everything dmv related and i drove away that day. Perfect! More

18GTI I love my new 18 GTI I had a 09 and it’s much different Dwayne was a true gentleman throughout the whole process he help me learn all the new features I love my new 18 GTI I had a 09 and it’s much different Dwayne was a true gentleman throughout the whole process he help me learn all the new features on my car the whole staff was great! More