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Northampton Volkswagen

Northampton, MA

4.8
895 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 895 reviews

February 18, 2019

Highly recommend Grant was very helpful and professional. He made my car buying experience easy. Melanie was helpful with learning the ins and outs of the car. I defin More

by Melissab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Grant Goodwin
Feb 20, 2019 -

Northampton Volkswagen responded

Thank you! We are happy to see that you enjoyed your experience and we look forward to welcoming you back! Enjoy your vehicle.

February 16, 2019

Amazing experience, great Team! Everyone at Northampton Volkswagen was great, from my sales person Dwayne to Todd in Finance and Chris the manager. Their customer service is amazing, More

by VW Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith, Christopher Patrick, Todd Maynard
Feb 18, 2019 -

Northampton Volkswagen responded

Thank you so much, its great to know that you had a good experience with us. Enjoy your vehicle!

January 31, 2019

Audi Q7 I always wanted a Diesel I work with diesel trucks and I know how great the engines are so I saw Northampton Volkswagen had one and I talked with Dwa More

by Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith, Erik Barrera
Feb 04, 2019 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you are happy with everything and that you finally got the diesel that you wanted. Enjoy your verhicle!

January 31, 2019

Grant is Great Very knowledgeable about the product with an excellent repoir with customers. Extremely helpful in assessing needs and wants. Buy a car from him and y More

by Kennyd93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Feb 02, 2019 -

Northampton Volkswagen responded

Thank you, we think he's great too! We are glad you had a good experience!

January 31, 2019

Super experience The experience I had was above and beyond really new what he was talking about and cared about my cares and concerns will definitely give for referra More

by Harley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Feb 01, 2019 -

Northampton Volkswagen responded

Wonderful to know that you had such a great experience, we look forward to welcoming you back!

January 31, 2019

Happy experience ! Grant was super easy going and made my experience very stress free . Will send my friends to buy here ! This was a very positive experience! More

by Kat12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Feb 02, 2019 -

Northampton Volkswagen responded

Thank you! We are very glad to hear that you were happy and we hope you enjoy your vehicle!

January 31, 2019

A smile and handshake I can't recommend this dealership and one particular employee enough. Any time I've had a concern or a question about a vehicle, Grant Goodwin has alw More

by Brendyn_Pac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Feb 01, 2019 -

Northampton Volkswagen responded

We are glad that you were so happy with Grant. Enjoy your vehicle and we look forward to welcoming you back for your first service!

January 31, 2019

Simple and easy process I started with a stressful situation with the car I wanted to trade in, and Grant and the whole team made the process of finding and purchasing a new More

by herVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Todd Maynard, JJ Brown
Feb 01, 2019 -

Northampton Volkswagen responded

Thank you for your kind words, we are glad to see that everything went well and you had a great experience, enjoy your new vehicle!

January 31, 2019

19 Jetta I’ve been working with Dwayne for a few months and was undecided,but Dwayne was very understanding and not pushy I finally was ready to buy a car an I More

by R-Line
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
Feb 01, 2019 -

Northampton Volkswagen responded

Thank you for your feedback! We are glad to see that everything went well for your and hope you enjoy your vehicle. We look forward to welcoming you back for your first service!

January 31, 2019

Tiguan I wasn’t sure about the new body style Tiguans but I wanted to try them out so I went down and met with Dwayne he was super nice and funny he told me More

by New Tiguan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
Feb 01, 2019 -

Northampton Volkswagen responded

It's great to know that you were happy with your purchase experience and our sales team. Enjoy your vehicle!

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