Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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World Class People and Customer Service I was in the market for a new car since my current lease was coming due with another dealer. Buying rather than leasing was a big choice for me. North I was in the market for a new car since my current lease was coming due with another dealer. Buying rather than leasing was a big choice for me. Northampton VW bent over backward to ensure that I was happy with the deal I got. Their sales people, Grant Goodwin and Dwane Smith not only sold me the car, but went so far as to educate me on how to break in a new engine, information on the differences in gasoline to help me save money even after the sale. When I ran into trouble with financing, Ashley didn’t just shrug her shoulders and leave it to me to figure out, they spent the extra time to make sure I got a low rate and a payment I could afford. They were patient with all my questions and didn’t pressure me to make a decision. For the first time, I own a car that I didn’t have to compromise on and am very happy with it. Northampton VW will be my first stop the next time I buy a car. More
Great Dealership I went online and searched for dealerships near me and Northampton Volkswagen popped up so I took a visit down there and I’m so glad I did Dwayne gre I went online and searched for dealerships near me and Northampton Volkswagen popped up so I took a visit down there and I’m so glad I did Dwayne greeted me and wasn’t pushy and he wasn’t your typical salesman it was a great experience from the managers to customer service Melanie who help with showing me features and options to the service department thank you guys for my new Tiguan More
Awesome Dealership Experience I always loved Volkswagen and I had to get another one so I met with Dwayne and he showed me the fun new 2019 Jetta and I fell in loved with it It was I always loved Volkswagen and I had to get another one so I met with Dwayne and he showed me the fun new 2019 Jetta and I fell in loved with it It was a super easy process from Melanie showing me my features on my car to signing paperwork and driving off I was in and out with my New Jetta the same day thank you guys I will be buying my future cars from Northampton Volkswagen More
Golf 1.4 Bought a car at Northampton Vw, it was very nice working with Omar, he knew everything about the car and it was very easy and fast, got my car the sam Bought a car at Northampton Vw, it was very nice working with Omar, he knew everything about the car and it was very easy and fast, got my car the same day go see them for a new car!!!! More
Best Jetta yet Bought the gli 35th from Omar super nice, one thing still missing but for now I am happy they gave the same torque as the gti, and the missing is awd, Bought the gli 35th from Omar super nice, one thing still missing but for now I am happy they gave the same torque as the gti, and the missing is awd, I don’t understand why they just won’t give us 4mo in sedans anymore. Come on Vw just one thing missing!!! But over everything went as planned came in did paperwork and took the car next day, Go see them at Northampton VW for your new gti. More
Great Service Experience I am definitely coming back for my next service at Northampton Volkswagen. Cassandra makes the experience very easy and is very knowledgeable. I have I am definitely coming back for my next service at Northampton Volkswagen. Cassandra makes the experience very easy and is very knowledgeable. I haven't had to have any major work done yet, but I am very confident that Cassandra will help me make the best decision when the time comes. Great service and an awesome shop. More
Grade A service Grant Goodwin, Keith and Gina were very helpful in making my dream a reality. I have had my heart set on a 2019 Jetta since it first premiered last sp Grant Goodwin, Keith and Gina were very helpful in making my dream a reality. I have had my heart set on a 2019 Jetta since it first premiered last spring. They were very understanding of how valuable my time was. I was able to get the exact car I wanted and price without even spending a lot of time at the dealership. I was blown away by The first class service i recurved. They even had someone go over all the features of my new car. I would definitely recommend. More
Casandra was delightful when i bring my car in, it should be easy. with her, it is. professional and polite (and she washed my car herself) i go where i'm appreciated when i bring my car in, it should be easy. with her, it is. professional and polite (and she washed my car herself) i go where i'm appreciated so i will go back here. More
MyNewVW I’ve always loved VW I had a 2010 VW GTI and I loved it and I had my vehicle being serviced I asked a salesman Dwayne about the new GTI and he was ve I’ve always loved VW I had a 2010 VW GTI and I loved it and I had my vehicle being serviced I asked a salesman Dwayne about the new GTI and he was very knowledgable and I am now a proud owner of a brand new 2019 GTI and I was helped by Melanie with learning how the features work on my new car phenomenal Customer Services from Service team to the Sales team thank you More
Love my new Tiguan! I've had VW's for years and when it came time to say bye bye to my old Golf (it had a great life), I went to see Dwayne. He was great, found me an awe I've had VW's for years and when it came time to say bye bye to my old Golf (it had a great life), I went to see Dwayne. He was great, found me an awesome deal on a brand new beautiful Tiguan and got me on the road in no time. Everything was smooth, Ashley was great with the paperwork, Alan and Chris in management are great too. I love my new Tiguan. If you're looking for a new vehicle go see the team at Northampton Volkswagen. Their service department is also amazing, Cassie is great there! Thank you all, see you for service More