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Northampton Volkswagen

Northampton, MA

4.7
903 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 903 reviews

April 30, 2019

World Class People and Customer Service I was in the market for a new car since my current lease was coming due with another dealer. Buying rather than leasing was a big choice for me. North More

by Alexander S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Grant Goodwin, Ashley Lewkowicz
May 01, 2019 -

Northampton Volkswagen responded

Thank you so much, we are glad you had a great experience with us. We look forward to being of assistance with your servicing needs and hope you enjoy your vehicle!

April 30, 2019

Great Dealership I went online and searched for dealerships near me and Northampton Volkswagen popped up so I took a visit down there and I’m so glad I did Dwayne gre More

by 19Tiguan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
May 01, 2019 -

Northampton Volkswagen responded

Thank you for your business, we are glad to see that you enjoyed your experience and hope to see you back for service. Enjoy your vehicle!

April 30, 2019

Awesome Dealership Experience I always loved Volkswagen and I had to get another one so I met with Dwayne and he showed me the fun new 2019 Jetta and I fell in loved with it It was More

by NewCarGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
May 01, 2019 -

Northampton Volkswagen responded

Thank you for your feedback, we are happy to know that you enjoyed your experience with us. Enjoy the Jetta!

April 30, 2019

Golf 1.4 Bought a car at Northampton Vw, it was very nice working with Omar, he knew everything about the car and it was very easy and fast, got my car the sam More

by Golfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Northampton Volkswagen responded

Thank you, enjoy your vehicle

April 30, 2019

Best Jetta yet Bought the gli 35th from Omar super nice, one thing still missing but for now I am happy they gave the same torque as the gti, and the missing is awd, More

by Dankhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Northampton Volkswagen responded

Thank you, we hope you enjoy the GLI

April 28, 2019

Great Service Experience I am definitely coming back for my next service at Northampton Volkswagen. Cassandra makes the experience very easy and is very knowledgeable. I have More

by paige1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Jan 23, 2020 -

Northampton Volkswagen responded

We are glad to see you enjoyed working with Cassie and had a good service experience

April 27, 2019

Grade A service Grant Goodwin, Keith and Gina were very helpful in making my dream a reality. I have had my heart set on a 2019 Jetta since it first premiered last sp More

by Wolfgirl1386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Gina, Melanie Zoelck, Grant Goodwin
Jan 23, 2020 -

Northampton Volkswagen responded

Thank you, we are glad we got your the vehicle you wanted

April 07, 2019

Casandra was delightful when i bring my car in, it should be easy. with her, it is. professional and polite (and she washed my car herself) i go where i'm appreciated More

by spaceis411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
Apr 11, 2019 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad to see that you had a great experience with Cassie!

March 31, 2019

MyNewVW I’ve always loved VW I had a 2010 VW GTI and I loved it and I had my vehicle being serviced I asked a salesman Dwayne about the new GTI and he was ve More

by NewVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dwayne Smith
Apr 06, 2019 -

Northampton Volkswagen responded

Thank you, we are glad to see that you were so happy with your experience, enjoy your vehicle!

March 30, 2019

Love my new Tiguan! I've had VW's for years and when it came time to say bye bye to my old Golf (it had a great life), I went to see Dwayne. He was great, found me an awe More

by VDUB Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham, Dwayne Smith, Christopher Patrick, Ashley Lewkowicz
Mar 30, 2019 -

Northampton Volkswagen responded

Thank you, good to know that you are so happy with us, enjoy your new vehicle!

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