Northampton Volkswagen

Jason was beyond helpful and despite a nationwide hack of the computer system they use, got everything done in a timely fashion. Great guy! the computer system they use, got everything done in a timely fashion. Great guy! More

Miguel, was such a Excellent salesman! Extremely kind and very helpful!!!! thank you for all your help! Extremely kind and very helpful!!!! thank you for all your help! More

Miguel was very helpful and organized! Everyone at VW Northampton made our experience so smooth! Thank you! Everyone at VW Northampton made our experience so smooth! Thank you! More

Jason was awesome and communicated amazingly and answered every question I had. Especially with CDK being down, he really expedited the whole process and made is enjoyable. The management definitely need to every question I had. Especially with CDK being down, he really expedited the whole process and made is enjoyable. The management definitely need to be more hands on with getting customers paperwork organized and completed in a timely manner. I left my house in Fall River MA at 6:45am to be at the dealership at 9:00am. Jason had everything he could ready to sign and process until the financing team arrived, which didn’t arrive until 11:00am. I understand he had vehicle troubles but there should be a sales manager who can and is willing to assist when a problem occurs. Not just the whole process coming to a complete halt. Jason stepped up to the plate and made sure everyone was getting things done as quick as possible and even going to the RMV himself to process the registration.. More

Jason was amazing! We had a great time with lots of laughs! The dealership was beautiful and clean! Everyone there was extremely friendly. And they got me into my car w We had a great time with lots of laughs! The dealership was beautiful and clean! Everyone there was extremely friendly. And they got me into my car with NO money down! Thanks for everything Jason and VW team! It was a GREAT experience! More

ET was a pleasure to work with. I walked into the dealership expecting a hard stressful time and came out with a great car and a great experience. Thank you Northampton VW! I walked into the dealership expecting a hard stressful time and came out with a great car and a great experience. Thank you Northampton VW! More

Ertugrul was very knowledgeable and great to work with, we’re loving our new ID.4! we’re loving our new ID.4! More

Ertugrul was especially knowledgeable. He explained all the features and made us comfortable with selecting a rear-wheel drive car. He didn't pressure us and made sure we got the car we wa He explained all the features and made us comfortable with selecting a rear-wheel drive car. He didn't pressure us and made sure we got the car we wanted. Overall, the shopping experience was very enjoyable, and he has stayed in touch since our purchase to answer our questions. We give him our best recommendation. More

He looks out for the interest of the customer. He said: "if you don't need this don't buy it,we don't want you spending more than what's necessary." He provided pointers as well as honest explanat He said: "if you don't need this don't buy it,we don't want you spending more than what's necessary." He provided pointers as well as honest explanations of what may be needed or not. Introduced me to other team members that work within the parts department. Thank you for making this experience pleasant! More