Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Needed oil change spoke with aimee after she very knowledgabley explained how I needed some further work done which I will follow up with. As I had told aimee going to get my car serviced makes me ne knowledgabley explained how I needed some further work done which I will follow up with. As I had told aimee going to get my car serviced makes me nervous she made to be very friendly and extremely helpful when explaining what other work needs to be done to my car. More
Didn't buy from them - but had a 5 star experience!! I wanted to review this dealership even though I did not buy a vehicle from them due to COVID-19 restrictions (I am an out of state buyer). Taize was I wanted to review this dealership even though I did not buy a vehicle from them due to COVID-19 restrictions (I am an out of state buyer). Taize was awesome. Very prompt to work with. It was a super smooth process trying to work out a price on the vehicle I wanted to purchase and get a fair appraisal of my trade in. Northampton VW felt honest and transparent about the whole thing. I worked with several other dealerships and found that this quality in the car buying process is a true (and rare) gem. I worked out a really great deal with Taize and I hope to work with Northampton VW in the future! More
I have had prompt, helpful and high quality service, both repair work and scheduled maintenance done at Northampton VW during the last 2 years. Every time, I have been very satisfied with their work. Special repair work and scheduled maintenance done at Northampton VW during the last 2 years. Every time, I have been very satisfied with their work. Special shout out to Cassie Cloutier Ham for her expert assistance. More
Brake Rotors and Pads Replacement Northampton Volkswagen has an extremely reliable and efficient service department. Cassie is knowledgable and friendly. She is able to accomodate my s Northampton Volkswagen has an extremely reliable and efficient service department. Cassie is knowledgable and friendly. She is able to accomodate my service needs and keeps me updated with repair timing as well as any issues. Highly recommend! More
Oil change and new timing belt/water pump. No complaints. Despite the costs it is always nice to know my vehicle is being taken care of by knowledgeable, reliable and friendly service people. C No complaints. Despite the costs it is always nice to know my vehicle is being taken care of by knowledgeable, reliable and friendly service people. Cassie was my point of contact and was prompt to answer any questions, quick to respond to texts and informative on my Jetta TDI. More
had a great service experience with aimee. also received a lot of help from melanie. will definitely be back sometime in the near future! thank you a lot of help from melanie. will definitely be back sometime in the near future! thank you More
My van stop running over 25mph. The sensor went. The woman at the service desk was so friendly and helpful. My work was done in two hours. Great service woman at the service desk was so friendly and helpful. My work was done in two hours. Great service More
We choose Northampton VW every time! My family have purchased about 6 cars in the last few years and we always go to Northampton Volkswagen. The sales team is so helpful and every person My family have purchased about 6 cars in the last few years and we always go to Northampton Volkswagen. The sales team is so helpful and every person in my family has been thrilled with their car. In terms of service, I like taking my car in because I go and chat with Cassie! She is friendly and knowledgeable and she always knows what is going on with my car. More
We just purchased a car on March 7. We met with Zack our sales rep. Who was knowledgeable, kind, a all around great guy. He made our buying experience easy and fun. We got there at 10 am and drove away in o sales rep. Who was knowledgeable, kind, a all around great guy. He made our buying experience easy and fun. We got there at 10 am and drove away in our Volkswagon tiguan wolfberg at noon. We highly recommend purchasing your next car at Northampton Volkswagen. More