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Northampton Volkswagen

Northampton, MA

4.8
895 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 895 reviews

July 31, 2020

Needed a new car my car wasn’t starting called the service department and Amy told me to talk to omar so yah I did it!!!! New Jetta love it More

by Kaylestone1
Recommend Dealer
Yes
Employees Worked With
Omar Ali
Aug 03, 2020 -

Northampton Volkswagen responded

Thank you, its good to know you had a great experience and you love your new vehicle!

July 23, 2020

Had an amazing experience looking for a used car here. Shelly and Melissa were absolutely great, both friendly and knowledgable. They made the process seamless and i would highly recommend calling in and More

by Wilbertoreyesjr
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas, Shelly Magner
Jul 28, 2020 -

Northampton Volkswagen responded

Thank you so much, we are so happy to know that everything went well for you and welcome you to the Northampton Volkswagen family!

June 30, 2020

Melissa is wonderful to work with! She always makes sure my needs are met and helped me get the perfect car. 10/10 recommend her service! More

by anna.hyson.5289
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas
Jul 13, 2020 -

Northampton Volkswagen responded

Thank you! We are so glad you loved working with Melissa and you had a great experience. Thank you for choosing us and becoming part of the family at Northampton Volkswagen! Enjoy your vehicle and we look forward to welcoming you back for service.

June 29, 2020

Once again Omar made it effortless! Trust is something that takes time to build. Imagine having a salesperson at a car dealership that you could trust would give you a fair deal with ze More

by Sbradley9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ali
Jul 13, 2020 -

Northampton Volkswagen responded

Thank you! We are so happy to see that you enjoyed your experience again. We are grateful to have you as a loyal customer and look forward to have you back for service!

June 29, 2020

Beast. Best experience at a dealership. So easy to work with and find exactly what I needed. Got me into a GTI lease at a low price. I’m happy. Lower than fathers and son. Thank you More

by Aksharppatel1
Recommend Dealer
Yes
Employees Worked With
Omar Ali
Jul 13, 2020 -

Northampton Volkswagen responded

Thank you! Enjoy your GTI and welcome to the family here at Northampton Volkswagen!

June 26, 2020

Great experiance Came in and was greeted by Melissa who was amazing from start to finish. With everything going on I was nervous of going to the dealership but everyth More

by amdarfitz89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Dan Garney, Melissa Thomas
Jul 17, 2020 -

Northampton Volkswagen responded

Thank you for being part of the Northampton Volkswagen family! We are glad you had a great experience!

June 26, 2020

Aimee is wonderful! I visited Volkswagen last Friday for alignment, and she gave me great advice also on what other services my car needed for safety concerns. That was in fact the second time I worked with More

by Xiaopan Ye
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Jul 17, 2020 -

Northampton Volkswagen responded

Thank you we are glad to hear that you had a great experience with some humor to go along with it! Thank you for servicing with us!

May 26, 2020

Getting service done is always stressful going into a dealership. When meeting Aimee all that changed. Her calming energy made my experience a very pleasant one. Her information and knowledge of upcoming More

by eadoretti
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott, Wendy Nelson
May 26, 2020 -

Northampton Volkswagen responded

Thank you so much for your excellent review! We are so glad that Aimee had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Northampton Volkswagen. Please don't hesitate to reach out if you need anything else.

May 26, 2020

Aimee is the best service advisor I've encountered. Your lucky to have such a loyal employee. She goes above and beyond for her customers More

by Mjlam25418
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 26, 2020 -

Northampton Volkswagen responded

Thank you for the kind words for Aimee! We look forward to sharing your compliments with her and the team, and please don't hesitate to let us know if we can be of further assistance.

May 25, 2020

Went in to after my check engine light came on. The service and experience were great. Cassie was friendly, knowledgeable, and made sure what needed to be taken care of and how urgent it was. Am defini More

by Scctomas
Recommend Dealer
Yes
Employees Worked With
Casandra Cloutier-Ham
May 26, 2020 -

Northampton Volkswagen responded

Thank you for your review and kind words for Casandra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northampton Volkswagen.

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