Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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After our 2018 Alltrak flooded because of the sunroof drains being clogged, mold became a problem that persisted but was finally resolved. VW Northampton’s response was most professional during the entir drains being clogged, mold became a problem that persisted but was finally resolved. VW Northampton’s response was most professional during the entire process. We were both pleased and impressed by the level of care and concern. More
Lyndsay Travis is a wonderful, helpful and efficient service advisor. I really appreciate the quick and friendly service that I received when I brought my car in. service advisor. I really appreciate the quick and friendly service that I received when I brought my car in. More
As always had a tremendous experience with Northampton Volkswagen I definitely recommend Northampton Volkswagen to anyone that owns a Volkswagen or is in steer of owning Volkswagen you definitely can't go Volkswagen I definitely recommend Northampton Volkswagen to anyone that owns a Volkswagen or is in steer of owning Volkswagen you definitely can't go wrong. More
Great experience! The waiting room is quite comfortable and the problem was fixed within an hour. I was very happy with the services provided, thank you! and the problem was fixed within an hour. I was very happy with the services provided, thank you! More
Really friendly people, they do super good work, awsome and confortable space. I would recommend any VW owner or even any car brand to go to that dealer. and confortable space. I would recommend any VW owner or even any car brand to go to that dealer. More
Had a flat tire and drove into get repaired. I was was taken care quickly by JJ he let me know what I needed to do to get my car running smoothly again. Scheduled a next day appointment. Such professional taken care quickly by JJ he let me know what I needed to do to get my car running smoothly again. Scheduled a next day appointment. Such professionalism, even contacted me day after the repair to make sure car was working ok . More
I always have great service when I bring my car in. All of my questions are answered to my satisfaction and I Love how I receive a video of the inspection of the vehicle which puts me at ease even more so, of my questions are answered to my satisfaction and I Love how I receive a video of the inspection of the vehicle which puts me at ease even more so, so I don't feel that I'm being taken advantage of and asked to have services that are not really necessary to be done on the car. More
Ben and Melanie are the best ! Both very knowledgeable about their products, far better than any other dealership I have ever been to. Thanks again Ben and Melanie ! about their products, far better than any other dealership I have ever been to. Thanks again Ben and Melanie ! More
We had a smooth and cordial experience buying our VW Golf at Northampton dealership. We had an out of state registration that they handled for us. We were very pleased with our purchase. Never felt pressured at Northampton dealership. We had an out of state registration that they handled for us. We were very pleased with our purchase. Never felt pressured. More
I went in for an oil and filter, tire rotation and cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 cleaning carbon deposits est $350. Wheel alignment $129 added. Final bill $750...? Good bye 👋 More