Northampton Volkswagen

I just purchased my dream car & Sal made it possible. He showed me multiple different options and found the car that was perfect for me. He was patient with me as we waited for things to fall into place, al showed me multiple different options and found the car that was perfect for me. He was patient with me as we waited for things to fall into place, always keeping me posted on the progress by phone and text. While we waited for paperwork to be completed, we had some great conversations, which made me feel super comfortable and at ease. Omar was great as well with making it all happen & Ben was beyond organized. I will absolutely come back to this dealership to service my vehicle. Thanks for a great experience! More

Had to change my evaluation. Please, be advised not even two months after pre- owned Tiguan 2016 purchase, an indicator came up to check engine. I got their advanced insurance and still have to pay 50 buck two months after pre- owned Tiguan 2016 purchase, an indicator came up to check engine. I got their advanced insurance and still have to pay 50 bucks copay. I would advise to demand computer diagnostics in your presence if you are buying from them, I was assured the car would run without problems for many years :))). Please, be cautious. Customer service is great while they are interested in sale after that they do not stand for their words about car quality. More

They were super nice! I bought my first car from here and Sal, as well as Ben Davis worked with me and they were incredible. As it was my first car, I didn't know a lot about the process, and I left understa Sal, as well as Ben Davis worked with me and they were incredible. As it was my first car, I didn't know a lot about the process, and I left understanding everything that they were telling me. I left not confused at all! Great place. More

I brought in my 2017 VW Passat last weekend to get my 30k service completed. I bought this car last year, and this was my first real maintenance on the car. HONESTLY I wanted to go to Father’s & Son’s VW in service completed. I bought this car last year, and this was my first real maintenance on the car. HONESTLY I wanted to go to Father’s & Son’s VW in West Springfield, but because of work I only would be able get service done on Saturday and F & S have no weekend hours so i ended up at VW in Northampton. I must say i was quite happy with my service here. Aimee was amazing! Super friendly! Very open & clear! During our transaction she shown to me she is willing to go above & beyond for the customer. I am impressed with my experience here & will without a doubt come back. Let me just say as a manager I would be proud to have Aimee on my team. More

Dave at Northampton VW made my experience of trading in my VW and upgrading to a newer VW easy and he took care of everything!😊 my VW and upgrading to a newer VW easy and he took care of everything!😊 More

Sal at Northampton VW helped me synch my iPhone to the new VW vehicle I had just purchased. everyone at Northampton VW is super helpful!! new VW vehicle I had just purchased. everyone at Northampton VW is super helpful!! More

Melissa was amazing! Very professional, super helpful and VERY knowledgeable!! When i first went in to purchase my SUV, I met Melissa! She was very honest, personable, and friendly. I told her exactly what i VERY knowledgeable!! When i first went in to purchase my SUV, I met Melissa! She was very honest, personable, and friendly. I told her exactly what i wanted, the price range, and colors. Other dealers made me feel pressured or what i wanted was unrealistic- but not Melissa. From the get go she said “well get you that.” I felt like i could trust her right after I met her and I knew she would go above and beyond to find me the perfect car! My expectations were exceeded. Melissa got me an amazing deal and I know moving forward I am driving a reliable car. 10/10 would recommend. If you’re looking for a new car, SUV, or family car 1000% go see melissa, YOU WILL NOT BE DISAPPOINTED ! Everyone at VW was awesome. More

Great experience today at VW in Northampton! Purchased new Atlas and kids love it. Sal was very helpful. The place has a family feel. Maybe next time we will get a banzai tree!! new Atlas and kids love it. Sal was very helpful. The place has a family feel. Maybe next time we will get a banzai tree!! More

This new car buying experience was amazing and so easy. what a lovely experience Melissa helped me with my new GMC thank you everything was fast easy and informative. easy. what a lovely experience Melissa helped me with my new GMC thank you everything was fast easy and informative. More