Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is my second leased vehicle with Northampton VW and I’m grateful for having yet another pleasant experience. The team (Ben, Sami & Doug) were helpful in answering my questions/concerns and quickly reso I’m grateful for having yet another pleasant experience. The team (Ben, Sami & Doug) were helpful in answering my questions/concerns and quickly resolved any issues . Sami (Customer Relations Manager) was an absolute pleasure to work. She made my family and I feel really welcomed while making sure I was familiar with the functions of my new vehicle and that all services were completed in a timely manner. More
Excellent customer service. Staff was very friendly and professional! I never felt uncomfortable with the buying experience. I would highly recommend this dealership. Thank you! professional! I never felt uncomfortable with the buying experience. I would highly recommend this dealership. Thank you! More
The Northampton Volkswagen dealership was a great experience. Everyone was really helpful & made my decision much easier. Happy to be apart of the Jetta fam! experience. Everyone was really helpful & made my decision much easier. Happy to be apart of the Jetta fam! More
Jason Leclair was fantastic. He listened to his customer and knew exactly what we needed. We were so happy with our service and ease of leasing a new car that we went back the very next day and purchased an and knew exactly what we needed. We were so happy with our service and ease of leasing a new car that we went back the very next day and purchased another new car! Yes, two cars in two days. The TommyCar website got us to the dealership and Jason LeClair made us stay. I can't say enough about what a great experience this was and how Jason really knew his stuff! Omar, Ben, and Melanie were great with finalizing both our transactions. I would recommend Northampton Volkswagen and Country Nissan to anyone looking to purchase or lease! More
I found dealer through KBB and couldn’t be happier from initial contact Rob W. through Sale with Sal to learning curve with Sami. Great staff!! initial contact Rob W. through Sale with Sal to learning curve with Sami. Great staff!! More
Sami is the best! She is kind, and very easy to talk to. I was very insecure about a new car but she made me feel comfortable and explained everything I wanted to know. I was very insecure about a new car but she made me feel comfortable and explained everything I wanted to know. More
Remarkably enjoyable buying experience . Rob was super helpful in providing me all the info I needed online. David made the in-person process smooth and effortless from start to finish. helpful in providing me all the info I needed online. David made the in-person process smooth and effortless from start to finish. More
We had an excellent experience buying our car through Northampton Volkswagen. Everyone was friendly, attentive, and made sure we got exactly what we wanted. Already loving our new Passat! Northampton Volkswagen. Everyone was friendly, attentive, and made sure we got exactly what we wanted. Already loving our new Passat! More
I just purchased my dream car & Sal made it possible. He showed me multiple different options and found the car that was perfect for me. He was patient with me as we waited for things to fall into place, al showed me multiple different options and found the car that was perfect for me. He was patient with me as we waited for things to fall into place, always keeping me posted on the progress by phone and text. While we waited for paperwork to be completed, we had some great conversations, which made me feel super comfortable and at ease. Omar was great as well with making it all happen & Ben was beyond organized. I will absolutely come back to this dealership to service my vehicle. Thanks for a great experience! More