Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Natasha was very understanding. She took the time to answer all of our questions and let us test drive all the different vehicles we asked about. Absolutely loved working with Natasha and Omar. answer all of our questions and let us test drive all the different vehicles we asked about. Absolutely loved working with Natasha and Omar. More
I had just come from the Hyundai dealership next door where I my experience left me aggravated and in a rather unpleasant mood. I walked into Northampton VW and was promptly greeted with a smile and welc where I my experience left me aggravated and in a rather unpleasant mood. I walked into Northampton VW and was promptly greeted with a smile and welcomed into the dealership by Sal. We talked a bit and I took a car out for a test drive, I wasn’t impressed. When I walked back in Sami immediately noticed me and we had a conversation about why I wasn’t happy with the car. Sami & Sal took the time to work with me, include my father & daughter who were also with me, and made sure I was excited about the car I ultimately purchased. I absolutely love my new VW Atlas!!! From beginning to end, I never felt pressured or intimidated. Shopping in this dealership gives you a friendly/family vibe. Everyone worked together to make sure I had a great experience. There are some amazing people working here! 😊 More
By far the best car buying experience I've ever had! Josh got me into my dream car, and Sami was extremely helpful and knowledgeable showing me all the high tech features my new Tiguan has! I would have been got me into my dream car, and Sami was extremely helpful and knowledgeable showing me all the high tech features my new Tiguan has! I would have been lost without her!! More
Omar, Sami and Natasha where all super amazing and friendly and put me in the car of my dreams!! 10/10 would recommend them to everyone friendly and put me in the car of my dreams!! 10/10 would recommend them to everyone More
Sami stepped in and immediately made sure I was being assisted upon arrival. She made me feel so welcomed and stopped what she was doing to go through the features & functionality of my new vehicle. She assisted upon arrival. She made me feel so welcomed and stopped what she was doing to go through the features & functionality of my new vehicle. She is an unbelievable resource and employee of Northampton Volkswagen, and so so kind. More
Love my new VW! Natasha was helpful showing us a few different models. The showroom is a nice and clean and has good amenities. All of the people we interacted with were friendly. different models. The showroom is a nice and clean and has good amenities. All of the people we interacted with were friendly. More
Some of the sales staff could be more knowledgeable in the EV business line since it’s growing market and people may not know much about the ID 4. Fortunately, we already owned another EV. We worked with the EV business line since it’s growing market and people may not know much about the ID 4. Fortunately, we already owned another EV. We worked with Natasha. Very friendly but could he know more about the car and not rely on the driver too. They also dropped the ball in contacting the insurance company after we provided the information 3 days prior. Sami Suarez was fantastic. Very knowledgeable about the car. Very friendly and patient. She’s a great teacher. More
We will only shop at Northampton Volkswagen from now on! Sal was amazing with sales and Chris was amazing in finance! They made the car buying experience so incredibly simple and enjoyable! Sal was amazing with sales and Chris was amazing in finance! They made the car buying experience so incredibly simple and enjoyable! More
Great experience from start to finish! Got a great deal for my trade in and the exact car that I wanted. Sal did a wonderful job and Sammi was a delight. I truly appreciate doing business with this dealer! for my trade in and the exact car that I wanted. Sal did a wonderful job and Sammi was a delight. I truly appreciate doing business with this dealer! More