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Northampton Volkswagen

Northampton, MA

4.7
903 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 903 reviews

September 29, 2024

Jason and Northampton vw were a pleasure to work with! I live in NY and the process from start to finish was smooth. I love my new car and would happily do business here in the future. More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Northampton Volkswagen responded

Jess, we're delighted to hear that Jason and the Northampton Volkswagen team made your experience smooth from start to finish. Enjoy your new car, and we look forward to working with you again in the future!

August 13, 2024

Miguel from start to finish made my experience 10/10. From showing me the features I was interested in and then having it delivered 2 hours away I can’t say enough good things! More

by Sammydesauls95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ertugrul Demirhan, Spiro Mavredakis, Miguel Rosado, Joe Walsh, Cierra-Rose Sheldon, Jacob Knowles, Brunell St Pierre
Aug 13, 2024 -

Northampton Volkswagen responded

Thank you for sharing your fantastic experience! We're delighted to hear that Miguel provided top-notch service and made the process seamless at Northampton Volkswagen. Enjoy your new vehicle!

August 11, 2024

Had a very easy and simple experience with with Jason and Jake had a great time. We will definitely be coming back. More

by Austinwalker783
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Knowles
Aug 12, 2024 -

Northampton Volkswagen responded

We're delighted to hear that Jason and Jake made your experience at Northampton Volkswagen easy and enjoyable, Austin. Thanks for choosing us, and we look forward to seeing you again!

August 03, 2024

Cierra was awesome to work with through out the buying process.No pressure from her to buy. She answered all my questions professionally. . More

by karonhathaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Mavredakis, Cierra-Rose Sheldon
Aug 05, 2024 -

Northampton Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that Cierra provided professional and pressure-free service at Northampton Volkswagen. Enjoy your new vehicle!

July 31, 2024

Thank you to Ertugrul and Northampton VW for their help, I was able to get a great car for a great price. More

by M.Yilmaz
Recommend Dealer
Yes
Employees Worked With
Ertugrul Demirhan, Spiro Mavredakis
Jul 31, 2024 -

Northampton Volkswagen responded

We're delighted to hear that Ertugrul and the Northampton Volkswagen team helped you find a great car at a great price. Enjoy your new ride!

July 31, 2024

Et got me a good deal on the ID. 4 and knew the product well. 👍 More

by Siv
Recommend Dealer
Yes
Employees Worked With
Ertugrul Demirhan
Aug 01, 2024 -

Northampton Volkswagen responded

Thank you, Siv, for stopping by to leave Northampton Volkswagen a wonderful review! Enjoy the new Volkswagen ID.4!

July 29, 2024

Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so More

by RacicotcynthiaJetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ertugrul Demirhan, Spiro Mavredakis, Miguel Rosado, Joe Walsh, Nathaniel Cosme, Cierra-Rose Sheldon, Brunell St Pierre
Jul 29, 2024 -

Northampton Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that Miquel provided exceptional service and helped make the process smooth at Northampton Volkswagen. Enjoy your new Volkswagen Jetta, and safe travels on your trip!

July 25, 2024

The person that took care of me was Miguel. He was a great salesperson and really knew how to sell a car. He went through a step by step explanation of the car which really help me narrow down More

by brookeac2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Goulette Jr., Miguel Rosado, Jacob Knowles
Jul 25, 2024 -

Northampton Volkswagen responded

Thank you for sharing your experience, Brooke! We're delighted to hear that Miguel and Jacob provided excellent service and helped you find the perfect Volkswagen Taos. Your recommendation means a lot to us at Northampton Volkswagen, enjoy your new car!

July 24, 2024

Shannon is a top notch employee! ! She goes above and beyond for her customer's satisfaction!! I would highly recommend this specific Volkswagen dealership and to ask for Shannon Cole More

by empathetictouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luca
Jul 24, 2024 -

Northampton Volkswagen responded

Amy, we're delighted to hear that Shannon provided you with exceptional service at Northampton Volkswagen! Thanks for the high recommendation and kind words. Enjoy your new ride!

July 24, 2024

Northampton Volkswagen is MY VW dealer. I’ve been a customer since 2014. I always get the best service there. More

by GL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Leclair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra-Rose Sheldon, Brunell St Pierre
Jul 24, 2024 -

Northampton Volkswagen responded

Thank you for your loyalty since 2014! We're glad to hear you've consistently received the best service. Based on your positive feedback, it seems your 3-star rating was accidental, but let us know if there's anything more we can do for you. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968

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