Back

Northampton Volkswagen

Northampton, MA

4.8
894 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
Contact Dealership

361 King Street

Northampton, MA

01060

Directions

By Type

Showing 894 reviews

August 05, 2021

Samii was very thorough and helpful in introducing me to my new car. Northampton Volkswagen could not a better person representing their dealership. More

by markmazzola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott, Sami Suarez
Aug 05, 2021 -

Northampton Volkswagen responded

Hello Mark! That's awesome news! Congratulations on your new car!! We are fortunate to have a wonderful Customer Relations Manager as herself. Hope to welcome you back! :)

August 04, 2021

Sal was an excellent salesperson and helped me find my first car, I could not have asked for a better experience. More

by Brooke R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Aug 05, 2021 -

Northampton Volkswagen responded

Hello Brooke, Thank you so much for sharing your experience. We appreciate your business. Congrats on your first car!! :)

August 01, 2021

Working with Natasha was amazing. She was very friendly and understanding. She helped me find the perfect vehicle even in such a stressful situation. Highly recommend! More

by kd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha
Aug 02, 2021 -

Northampton Volkswagen responded

Hi Kd, We are proud to hear you enjoyed your experience with us! Thank you for sharing your feedback.

August 01, 2021

Highly recommend! My buddy referred me to this dealership and his sales person Natasha. I have never had such an amazing experience at a dealership before. More

by afranz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natasha Powell
Aug 02, 2021 -

Northampton Volkswagen responded

Hi!! That's awesome news! We thank you for choosing our Noho VW dealership!! Hope you enjoy your new ride. :)

July 26, 2021

Sami is definitely Awesome!! She knows her stuff. Took the time to explain. Brought 3 vehicles from Northampton Volkswagen. Cannot say enough about their service. More

by jan16uary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Moe, Chris , Sal Akozbek, Sami Suarez
Jul 27, 2021 -

Northampton Volkswagen responded

Hello! Thank you so much for sharing your experience with us. Welcome back!! We appreciate your business and are glad to hear our team took wonderful care of you. ENJOY!!

July 19, 2021

I had a great experience working with Natasha at Northampton Volkswagen. She was pleasant, professional, and thorough throughout the process. I had been to a couple of other dealerships and left dis More

by sarahmochak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Douglas Freeman, Sami Suarez
Jul 23, 2021 -

Northampton Volkswagen responded

Hello, Thank you so much for sharing such a wonderful experience with us. We are glad to hear our team was able to assist you the entire way! Welcome to our Noho VW family.

July 13, 2021

Took my Beetle for a week to track down PEC light along with CHECK ENGINE, sometimes showing individuality, sometimes together. $2,500.00 later, lights continue unabated, individually and together, interm More

by dunolde02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JJ Brown
July 06, 2021

It was a great experience at Northampton VW. Natasha and Sami were more than helpful and very knowledgeable with everything in reguards to my new vehicle and the process that comes with it. They made my fia More

by Jonathanzuffelato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Powell, Douglas Freeman, Omar Ali, Sami Suarez
Jul 07, 2021 -

Northampton Volkswagen responded

Hello Jonathan! Thank you so much for your feedback. That's awesome to hear. :) We appreciate your business and congratulate you and your fiancé on your new VW!!! We look forward to welcoming you back!

June 30, 2021

Sal and Ben were incredible to work with. We’ll be going back for our next vehicle for sure! We were sent a review form that ended up in our junk mail and when we found it and tried to complete it, it was n More

by Argo2512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Sal Akozbek
Jul 01, 2021 -

Northampton Volkswagen responded

Hi! Thank you for sharing that with us. We appreciate your business and hope you enjoy your new car! Unfortunately, it's a timed survey that cannot be changed as it comes from corporate. We hope to welcome you back in for your service!!

June 30, 2021

Natasha was amazing. She was patient and very understanding throughout the entire process. Highly recommended! More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natasha
Jul 01, 2021 -

Northampton Volkswagen responded

Hi Lisa! Thank you for sharing your feedback with us. We are pleased to hear Natasha delivered a wonderful experience to you! We look forward to welcoming you back in for your service.

...
18
...