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Northampton Volkswagen

Northampton, MA

4.6
910 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 910 reviews

May 31, 2022

I had a great experience with Northampton VW. Everyone who works here is super friendly and helpful rather than just trying to get a sale out of you. Definitely would recommend getting a car from More

by Kyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 31, 2022 -

Northampton Volkswagen responded

Our team is always happy to help you out! Thanks for choosing Northampton Volkswagen and please let us know if you need anything at all!

May 31, 2022

Northampton Vw was such an incredible and easy experience. The staff treated us with such professionalism, kindness, proficiency, and made the overall experience worth while. We drove an hour to d More

by Mchris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 31, 2022 -

Northampton Volkswagen responded

Thank you so much for supporting Northampton Volkswagen and congrats on your new car!

May 31, 2022

I’m a potential customer who lives in NY who is looking for a 2022 VW and was having a hard time finding any VW at retail, they are marking up cars $2k - $8k! I have spent nearly half of a day calling ever More

by Angelt118
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 31, 2022 -

Northampton Volkswagen responded

Reviews like these always make our day, Angel! Thank you so much for choosing Northampton Volkswagen and congrats on your new car. Sal and the team are here to help you out if you need anything at all!

May 31, 2022

Great staff. Super helpful and easy going. Sal was a pleasure to work with and my family has purchased three cars from him. More

by Alyssaa5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 31, 2022 -

Northampton Volkswagen responded

This is the kind of feedback we love seeing. Thanks so much for being a fan of Sal and we look forward to seeing you at Northampton Volkswagen again next time. Enjoy the new ride!

May 26, 2022

Aimee, my service representative, made sure everything that was scheduled to take place on my vehicle was finished to the highest degree possible. This was despite of the fact that the service department More

by NealS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 27, 2022 -

Northampton Volkswagen responded

Neal - Customer satisfaction is our priority so we are delighted to see this feedback. Thank you for posting about your service experience at Northampton Volkswagen and giving a shout-out to Aimee! We are grateful for your support.

May 25, 2022

Accommodating, exemplary and expedient service despite the vehicle being extremely high milage. Thank you Aimee! More

by it.stair@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 25, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Aimee. Drive safely, and we hope to see you back at Northampton Volkswagen!

May 20, 2022

My 2011 Tiguan needed a new gasket cover as oil was leaking. There appears to be a shortage in available technicians to do complex work, but I got a free loaner car and excellent communication througho More

by Suzerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 23, 2022 -

Northampton Volkswagen responded

Thank you for your five stars! We appreciate your patience here and are delighted that you're satisfied with our service. Safe driving this week and beyond! - Northampton Volkswagen team

May 17, 2022

Aimee from the service department was great, she clearly explained what the car needed for it’s periodic service and gave an estimate of when the work would be completed. When checking out she said “If you More

by Billbd10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 18, 2022 -

Northampton Volkswagen responded

We will certainly let Aimee know you appreciated all the help. Thanks so much for taking the time to give us a shoutout and we look forward to assisting with your service needs again next time! - Northampton Volkswagen

April 30, 2022

They were able to find a gently used car that fit my family's needs and it was clean and in good shape. More

by aliawoofenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
May 02, 2022 -

Northampton Volkswagen responded

We are very glad to hear that our team helped you find a great vehicle for you and your family. Thank you for trusting Northampton Volkswagen with this purchase! We wish you safe and happy driving.

April 30, 2022

Excellent sales team, located the car I wanted and delivered it to my house with no cost. Sal and Chris helped me throughout the process. Thanks More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Christopher Patrick
May 02, 2022 -

Northampton Volkswagen responded

Will, we are thrilled that Sal and Chris helped you get the car you wanted! Thank you for trusting Northampton Volkswagen with your business and for taking the time to leave a review. Safe travels ahead!

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