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Northampton Volkswagen

Northampton, MA

4.8
894 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 894 reviews

May 20, 2022

My 2011 Tiguan needed a new gasket cover as oil was leaking. There appears to be a shortage in available technicians to do complex work, but I got a free loaner car and excellent communication througho More

by Suzerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 23, 2022 -

Northampton Volkswagen responded

Thank you for your five stars! We appreciate your patience here and are delighted that you're satisfied with our service. Safe driving this week and beyond! - Northampton Volkswagen team

May 17, 2022

Aimee from the service department was great, she clearly explained what the car needed for it’s periodic service and gave an estimate of when the work would be completed. When checking out she said “If you More

by Billbd10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 18, 2022 -

Northampton Volkswagen responded

We will certainly let Aimee know you appreciated all the help. Thanks so much for taking the time to give us a shoutout and we look forward to assisting with your service needs again next time! - Northampton Volkswagen

April 30, 2022

They were able to find a gently used car that fit my family's needs and it was clean and in good shape. More

by aliawoofenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
May 02, 2022 -

Northampton Volkswagen responded

We are very glad to hear that our team helped you find a great vehicle for you and your family. Thank you for trusting Northampton Volkswagen with this purchase! We wish you safe and happy driving.

April 30, 2022

Excellent sales team, located the car I wanted and delivered it to my house with no cost. Sal and Chris helped me throughout the process. Thanks More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Christopher Patrick
May 02, 2022 -

Northampton Volkswagen responded

Will, we are thrilled that Sal and Chris helped you get the car you wanted! Thank you for trusting Northampton Volkswagen with your business and for taking the time to leave a review. Safe travels ahead!

April 30, 2022

I truly appreciate their perseverance, follow up process was flawless. No pressure at all. Sal helped us finalize the process. Thank you everyone! More

by J&M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 02, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind feedback to Sal. Safe travels! - The Northampton Volkswagen team

March 31, 2022

It was one of the best new car buying experience my wife and I have ever had . Our sales person Sal was quite helpful . He made it so easy and zero pressure . He also knew all about the car and went thru i More

by T Arty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Mar 31, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Sal and the Northampton Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

I absolutely recommend this place to anyone in the market for a new vehicle. Typically the buying process is a major hassle and I avoid it like the plague but purchasing a new car here was extremely easy! I More

by Elivc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Mar 31, 2022 -

Northampton Volkswagen responded

Congratulations on your Volkswagen Atlas Cross Sport! We are so happy to hear that Sal helped you drive home from Northampton Volkswagen in exactly the right vehicle for you. Thank you for trusting us with your business and rating us five stars!

March 31, 2022

Aimee always goes above and beyond to meet all my expectations. She is incredibly friendly and efficient. I always love bringing my car in for service More

by Bvassar7992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott, Christopher Moreno, Kaineeca Pabon
Apr 01, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Aimee and the Northampton Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Went in to test drive an Atlas and we met with Sal who helped us out with testing and educating us on a few cars. The car was perfect and Sal was so personable that we decided to buy that day. There was n More

by Katc1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Mar 30, 2022 -

Northampton Volkswagen responded

Thank you for the five-star review for Northampton Volkswagen, and congratulations on your new Volkswagen Atlas! We are thrilled that Sal ensured you felt confident about your decision and helped us earn your business. It was a pleasure to work with you, and we wish you many happy miles!

March 20, 2022

I recently bought a car from vw northhampden Sal was great with finding us the perfect car for our family More

by kristihutchinson584
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Mar 21, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Sal and the Northampton Volkswagen team. Drive safely in your new vehicle, and we hope to see you back next time!

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