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Northampton Volkswagen

Northampton, MA

4.8
894 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 894 reviews

August 31, 2022

Thank you Sal for your efforts. It was a pleasant experience. We are happy with our new Tiguan. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

We're so glad Sal could offer quality assistance that shaped a positive experience! Drive safe and enjoy your new Volkswagen Tiguan!

August 31, 2022

When super busy, they tried to be as accommodating as possible. I worked with Sal and it was quite easy and painless process More

by Bpeace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

Thanks for taking the time to leave Northampton Volkswagen a review! We're so glad Sal delivered a smooth experience. Until next time!

August 31, 2022

Sal was honestly the most human sales person I have ever worked with. He was reasonable and was very honest throughout the entire process. I think that every sales person should take notes from Sal. Not to More

by Juan T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Sep 01, 2022 -

Northampton Volkswagen responded

We couldn't ask for a better review, Juan! It makes us so happy Sal hit the mark with exceptional service that accommodated all your needs. From everyone at Northampton Volkswagen, enjoy your new ride!

August 08, 2022

I was able to make my appointment online easily, Daniel explained everything prior to payment and was knowledgeable and friendly! Waiting area was clean and comfortable, will definitely be going back :) More

by Tesslorraine97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lorusso
Aug 08, 2022 -

Northampton Volkswagen responded

Thank you for the great review, Tess! We are thrilled to hear that you had a successful service experience working with Daniel and the Northampton Volkswagen team. Drive safely, and we hope to see you back!

August 02, 2022

I am impressed with the service i received from my sales person HALIL KUZU (JIM). He was so knowledgeable, explained all the details of my Tiguan and answered all my questions with passion. And also he was More

by Osman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim ( Halil Kuzu )
Aug 02, 2022 -

Northampton Volkswagen responded

It truly makes our day to see that Halil and the team went above and beyond to wow you! Thanks for choosing Northampton Volkswagen and enjoy your new Tiguan!

July 23, 2022

I trust the service department to do a proper job. They work around my schedule to meet my needs. More

by Jeromebdwight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Jul 25, 2022 -

Northampton Volkswagen responded

Thanks for your praise! We're so glad our team delivered the accommodating, quality service you expect at Northampton Volkswagen. Until next time!

July 16, 2022

Sal was honest and upfront with us. He was patient and answers all our questions. More

by Jim Holden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Jul 18, 2022 -

Northampton Volkswagen responded

Jim, we're delighted that you enjoyed working with Sal. We appreciate your support and we will be sure to pass your kind words along to our team here at Northampton Volkswagen.

June 30, 2022

My wife and I leased our first Volkswagen from Northampton VW because they offered exceptional service and a fantastic price. You should visit them If you’re hoping to find the perfect vehicle wit More

by Jd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Christopher Patrick
Jun 30, 2022 -

Northampton Volkswagen responded

We are delighted to welcome you and your wife into the Volkswagen family! Thank you for choosing Northampton Volkswagen and for stopping by to share your positive feedback about our team. Enjoy your new car!

June 30, 2022

Aimee was extremely helpful. She answered all my questions and made a huge effort to make it possible for me to leave to get to an appointment. More

by Sandy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Jul 01, 2022 -

Northampton Volkswagen responded

We will certainly let Aimee know you appreciated all of her help. Thanks for choosing Northampton Volkswagen and we look forward to seeing you again next time, Sandy!

June 20, 2022

Aimee McDermott is a great service rep. Very professional and helpful. Please keep her on your staff. She is the best! More

by jralx
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
Jun 21, 2022 -

Northampton Volkswagen responded

We're thrilled that you enjoyed working with Aimee here at Northampton Volkswagen! We thank you for your support and for this very kind review. We hope you have a great day!

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