
North Shore Mazda
Danvers, MA
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Al was very friendly, funny, and fair. He was working on multiple deals at once and managed to give us all the attention we needed throughout our experience. I am very happy with the car I purchased. multiple deals at once and managed to give us all the attention we needed throughout our experience. I am very happy with the car I purchased. More
The staff was professional and courteous, specifically Al and Kevin. We had two small children with us - they were very patient and made both us and the kids comfortable during our stay. Al was respectful of and Kevin. We had two small children with us - they were very patient and made both us and the kids comfortable during our stay. Al was respectful of our time, he directed us toward the most appropriate vehicle for our needs and budget. Kevin, who is quite personable and welcoming, made the financing process easy and helped us achieve the lowest interest rate. We purchased a vehicle on our first visit on a Saturday and picked it up on Tuesday. It's clear that integrity is important to this dealership as they honored every promise made, without fail. We appreciate the added value this dealership provides with customer appreciation benefits and various service package options. More
Jovan Moxley is an excellent sale person and helped me get exactly what I wanted in a new vehicle. Although they didn't have the color I wanted in a Mazda 3 on their lot, they were able to locate one for get exactly what I wanted in a new vehicle. Although they didn't have the color I wanted in a Mazda 3 on their lot, they were able to locate one for me in two days. More
Why I gave Jovan, Kevin and Jim high ratings: Jovan Why I gave Jovan, Kevin and Jim high ratings: Jovan was very pleasant, patient and helpful. Mostly importantly he did not pressure us into purcha Why I gave Jovan, Kevin and Jim high ratings: Jovan was very pleasant, patient and helpful. Mostly importantly he did not pressure us into purchasing something we did not want, but rather helped guide us toward making a smart purchase. He made us feel comfortable with our purchase and was knowledgable about the specific model I wanted, CX-5 and Skyactiv technology. These helpful and understandable explanations helped my husband and I decide between the 2 Mazda models and a Prius that I had been considering. His warm, polite manner made it easy for us to work with him, while also helping us to make the decision to purchase a car from your dealership. Kevin, who explained the car to me after I purchased it, was also very easy to work with. He was very knowledgeable about the specific model and made it easy for me to understand how to drive the car, use the dashboard, radio and navigation system. He was very polite, respectful and helpful. Jim explained all of the pertinent financial info very thoroughly, making it easy to understand. He helped us decide what extra options to pick. It was a less stressful experience than we've had at other dealerships. Overall we give Jovan, Kevin and Jim, the highest recommendations and appreciate their professional and helpful manner. More
I am giving a 5 all across the board is simply because when i first walked in i was greeted with such kindness and politeness better than any other dealership that i have been to. When i first called i sp when i first walked in i was greeted with such kindness and politeness better than any other dealership that i have been to. When i first called i spoke with Frank and he right away recommend when i came in later that day i saw Al that he was the best man to help me. Al was extremely kind and very helpful i told him i wanted to look at the Mazda 6 and he pulled it right up and we took it for a test drive. It was the first time anyone from all the dealerships i went too have done that and right then i knew i wanted the car. Al made sure he helped me out to save money any way, being an 18 year old and buying my first car he knew how to save money in the correct places. In the end i bought the car i wanted for an extremely good price and i left the dealership very happy. i would say my experience with Al and the Mazda dealership was amazing and i will make sure to tell people about this place. More
I initially called to determine availability and discuss pricing. Jovan was very friendly and informative. He quickly got back to me with the answers. We set up a time to meet and he was ready and prep pricing. Jovan was very friendly and informative. He quickly got back to me with the answers. We set up a time to meet and he was ready and prepared. We avoided the "typical sales approach/games" and Joval understood and respected our needs. Once we finalized on a price, the team was quick to get the car prepped. We reviewed the paperwork with Jim and sat down with Kevin to go over the car details. It was a very pleasant experience - which is certainly not something you typically relate to car dealerships. Much of this was due to the style, approach and customer service of Jovan. More
Earlier that day, I had been to another Mazda dealer and was so discouraged when I walked out the door. I came to Northshore Mazda because my family had purchased a Mazda 5 from here a few years ago. When I was so discouraged when I walked out the door. I came to Northshore Mazda because my family had purchased a Mazda 5 from here a few years ago. When I walked in I was greeted with a friendly hello from Jovan as soon as the dealership was closing down. He worked with me and educated me on all of my options, well past the time he needed to be there. I walked about after purchasing a new Mazda 3. And I have to say it was the MOST pleasant experience. Jovan was an amazing salesman and was so very helpful. More
great very friendly people like to joke around and have lots of personality will recommend family and friends to buy vehicles from this dealership they make u feel welcome lots of personality will recommend family and friends to buy vehicles from this dealership they make u feel welcome More
From the the second I walked into the dealership I was welcomed and taken care of by Jovan. He made the whole experience so worth it, I went in to just check things out and left with such a great deal! J welcomed and taken care of by Jovan. He made the whole experience so worth it, I went in to just check things out and left with such a great deal! Jovan made it a very personable experience! More