
North Shore Mazda
Danvers, MA
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We purchased a used car from Northshore Mazda that had several problems after we brought it home. We returned the car because we could not get an inspection sticker. The car was in the dealership for 1 we several problems after we brought it home. We returned the car because we could not get an inspection sticker. The car was in the dealership for 1 week the first time and 10 days the 2nd time. We were told by the sales manager when we called to find out when the car would be ready that "I have a dealership to run, I don't have time to worry about your 12 year old used car." We have never had an experience like this before. It was beyond fustrating dealing with this dealership. I would never return to buy a car from them. More
We had a great experience trading in our mazda 3 and purchasing a mazda cx5. Frank was very helpful and made the entire experience pleasant and straightforward. We did not feel pressured into purchasing purchasing a mazda cx5. Frank was very helpful and made the entire experience pleasant and straightforward. We did not feel pressured into purchasing anything we didn't want and overall we had a great experience here. More
I came in looking for a car with a very strict budget and ended up leaving with a great car and the payment I wanted. The attention I received was exceptional! I look forward to working with Jovan and the te ended up leaving with a great car and the payment I wanted. The attention I received was exceptional! I look forward to working with Jovan and the team at North Shore Mazda again. More
Dmitriy was an extremely helpful salesman and very pleasant in which to do business to purchase my new Mazda CX5. Would come back again and also recommend people. pleasant in which to do business to purchase my new Mazda CX5. Would come back again and also recommend people. More
Had a wonderful experience with this dealership and Dmitriy was on top of everything and made it very quick to get everything completed. Kevin was awesome and very friendly who handles the financing. Dmitriy was on top of everything and made it very quick to get everything completed. Kevin was awesome and very friendly who handles the financing. More
great place to buy a car, they went to great lenghts to find exactly what we were looking for we want to buy a 2012 cx-9 they din't have it on stock after a few phone call they find our dream car cx-9 full find exactly what we were looking for we want to buy a 2012 cx-9 they din't have it on stock after a few phone call they find our dream car cx-9 fully load it for a reasonable price. thank you north shore mazda. More
Our saleman was very pleasant, helpful and made our experience of buying a new car fun! We knew very little about the Mazda before we entered the showroom but were very informed of the cars and their experience of buying a new car fun! We knew very little about the Mazda before we entered the showroom but were very informed of the cars and their abilities and features. More
I shopped around a lot before buying a car (multiple dealers and brands)! But, North Shore Mazda was the best dealer I went to by far. They were patient and easy to work with. I worked with Jovan and he dealers and brands)! But, North Shore Mazda was the best dealer I went to by far. They were patient and easy to work with. I worked with Jovan and he was fabulous. Friendly, knowledgable, and no heavy pressure. More
Making a desicion on buying a new car can be overwhelming....not so at NorthShore Mazda!! My purchase was discovered, sold, and driven away in the matter of 3 hours and on a Sunday!!! I can't s overwhelming....not so at NorthShore Mazda!! My purchase was discovered, sold, and driven away in the matter of 3 hours and on a Sunday!!! I can't say enough about the sales staff, feel like we are old friends already. We will be because I am sold on the dealership as well as the automobile. NorthShore Mazda is a member of a small group of dealerships owned by a family from Connecticut... The Shaker Group.... I just called the dealership to get the name of the Group and Kevin answered the phone and actually thanked me by name just by remembering my voice!!! Caller ID couldn't have been the reason because I didn't call from my phone!! Now thats a person and company that I want to do business with!! And I will continue to travel from Boston to do just that! You are a person and not a number here! The incentives and programs offered by the Shaker Group are most generous and attractive!! My salesman,Jovan, is GREAT! Someone that I will buy my next Miata from and hope to once again deal with the nicest guy originally from Ohio, Kevin, when it comes time to sign those ownership papers!! Great job guys!!! Will be back and will dfinatly spread the word. I never am inspired to write on an sales experience so many of them are just average...this one definatly wasn't...it was way above!!! Thanks North Shore Mazda and all who work there!! More