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North Shore Mazda
Danvers, MA
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I was in search of a new Mazda after an unfortunate event of totaling my CX-9. While it wasn’t my intention to buy a new car for a while, I needed to make a quick decision given the circumstances. Eric made of totaling my CX-9. While it wasn’t my intention to buy a new car for a while, I needed to make a quick decision given the circumstances. Eric made the car buying experience painless and was very knowledgeable and understanding from the time I stepped into the showroom. I have received multiple follow up correspondence after the delivery of my car to ensure everything has been going well. I initially made a call before going in and Rich, one of the sales managers, was very accommodating. He went out of his way to find the best option for me, including price, which was a big factor. Rich helped navigate different lease options with no pressure being put on me. In addition, Brian in finance was great. He got all of my paperwork done quickly and was friendly to talk with. I have found my new Mazda dealership for future service and sales. I will be sure to tell others about you as well. Thank you North Shore Mazda! More
Friendly and low pressure dealership I had an excellent experience at North Shore Mazda. I worked with Eric Martiniello who was very friendly, patient and attentive during the process. I I had an excellent experience at North Shore Mazda. I worked with Eric Martiniello who was very friendly, patient and attentive during the process. I ultimately decided the vehicle wasn't the right fit for me but would recommend Eric to anyone looking to purchase a car from this dealer. More
Dominique was by far the most professional sales person we have had the pleasure of working with in our search for a new automobile. We had just left another car dealership that didn’t have nearly the know we have had the pleasure of working with in our search for a new automobile. We had just left another car dealership that didn’t have nearly the knowledge or insight Dominique has. We felt she understood all our needs and new exactly which cars to recommend. She new all the right questions and how to go about discussing options and availability. Once our ideal automobile was determined, she found it. By far the best experience in all our years of auto shopping. The show room is a must see also, comfortable, no pressure. More
WONDERFUL USED CAR PURCHASE GREAT EXPERIENCE-WOULD RECOMMEND DEALERSHIP AND DUARTE BETTENCOURT (SALES REP) TO MY FRIENDS AND FAMILY-DEALERSHIP WAS VERY CLEAN AND MODERN-VERY CON GREAT EXPERIENCE-WOULD RECOMMEND DEALERSHIP AND DUARTE BETTENCOURT (SALES REP) TO MY FRIENDS AND FAMILY-DEALERSHIP WAS VERY CLEAN AND MODERN-VERY CONVENIENT. DUARTE WAS GREAT. HE MADE BUYING THE CAR AN EASY TRANSACTION WITHOUT ANY STRESS. More
Great Experience Duarte Bettencourt is a very knowledgeable certified product consultant. Not only did he help me buy my car, deal with the insurance and answer my que Duarte Bettencourt is a very knowledgeable certified product consultant. Not only did he help me buy my car, deal with the insurance and answer my questions in a professional manner, but he also called me for a follow up to make sure I was still satisfied. Thank you! More
Eric Martiniello was very helpful , knowledgeable and pleasant. He made us feel comfortable, answered all of our questions and guided us through the process expertly. pleasant. He made us feel comfortable, answered all of our questions and guided us through the process expertly. More
Bought my very first car from North Shore Mazda. Victor made sure to keep me updated throughout out the process. Great facility! Would recommend to friends and family . made sure to keep me updated throughout out the process. Great facility! Would recommend to friends and family . More
Recibi la mejor atención del señor Victor Alvarado su servicio al cliente, su paciencia y profesionalismos asta el último momento. Siempre está pendiente de todos los detalles. servicio al cliente, su paciencia y profesionalismos asta el último momento. Siempre está pendiente de todos los detalles. More
felt not pressured...wonderful everyone was so pleasant and up to date on all asspects of car and how it ran... no pressure and answered all my questions..duarte bettencourt was fa everyone was so pleasant and up to date on all asspects of car and how it ran... no pressure and answered all my questions..duarte bettencourt was fantastic..mazda is lucky to have him thank you love my car.. nancy lauzon More
The staff were friendly, efficient and knowledgeable. The process moved smoothly through the test drive, financing and discussion of options to sale. My questions were answered truthfully. process moved smoothly through the test drive, financing and discussion of options to sale. My questions were answered truthfully. More