North Shore Mazda

Dominique has been fantastic so attentive, friendly and professional. She has made the car shopping experience effortless and enjoyable. The environment at North Shore Mazda is great. Would highly rec professional. She has made the car shopping experience effortless and enjoyable. The environment at North Shore Mazda is great. Would highly recommend. Thank you! More

Well cared for in our shopping expereince My wife and I spent two weekends shopping for a new family car. The first to identify the make and model we preferred and the second determining the s My wife and I spent two weekends shopping for a new family car. The first to identify the make and model we preferred and the second determining the specific vehicle we wanted to purchase.  We did our research ahead of time and felt that we had a pretty good understanding of where or preferences would fall as we made the change from a sedan to an SUV. For us, the Mazda CX-5 stood out from the others we were interested in. (you can read the blogs and watch the review videos to make your shortlist).  The entire experience at Northshore Mazda was a pleasant one.  It was easy for us to book a test drive online, Bill created a short video of the specific vehicle we were looking at so we knew ahead of time what the features were for the trim level.  When we arrived the dealership was very welcoming and comfortable.   We worked with Duarte Bettencourt both weekends we were doing our shopping.  He did a great job showing us around the vehicle and pointing out the features.  His test drive procedure was the best we experienced while we did our comparison shopping.  He explained where we would go on the drive so we had a sense of where we would be going and he gave directions at appropriate times.  He also did a great job pointing out features when they were applicable to the driving situation.   Duarte made us well cared for all the way through our purchasing experience.  He asked us what was important to us, he was not pushy, he followed up at appropriate intervals, and he worked with our schedule to make the purchase happen including helping us to connect our phones to the car as the dealership was closing. Duarte and the rest of the team at North Shore Mazda were a pleasure to work with through our entire car shopping experience. More

Dominique was very helpful. Usually, buying a new car can be overwhelming but she made the process feel easy and she was attentive to my questions and concerns. My experience with her definitely helped seal be overwhelming but she made the process feel easy and she was attentive to my questions and concerns. My experience with her definitely helped seal the deal in purchasing my new car at North Shore Mazda. More

I would give a hundred stars if I could. I want to, from the bottom of my heart, thank every single person who works here. Difficult situation after difficult situation, I ended up here. Amazing people made the bottom of my heart, thank every single person who works here. Difficult situation after difficult situation, I ended up here. Amazing people made a miracle happen and I couldn't be happier. Lifelong North Shore Mazda fan and supporter right here. Thank you Dan, Brian, George, Rich, Victor and Duarte. You did more for me than you could ever know. More

Outstanding! Eric reaffirmed why we continue to be long-time Mazda customers. We looked at different models and purchased the CX-30 in one morning. Eric was very Eric reaffirmed why we continue to be long-time Mazda customers. We looked at different models and purchased the CX-30 in one morning. Eric was very helpful in explaining its features and test driving the car. We will definitely meet with him again when we replace our second Mazda (also 11-years old!). More

We stopped at three dealerships this weekend to test drive some small to midsize SUVs to help us determine which vehicle would be right for us. Our best experience was at North Shore Mazda with Duarte. drive some small to midsize SUVs to help us determine which vehicle would be right for us. Our best experience was at North Shore Mazda with Duarte. He was informative, friendly, and didn’t put any pressure on us. The CX-5 is now high in our list and we very well may be back! More

I love Mazda!! Eric is very knowledgeable about the cars Mazda produces and he was able to answer all my questions. He explained the various features of the car, mos Eric is very knowledgeable about the cars Mazda produces and he was able to answer all my questions. He explained the various features of the car, most of which were new technology to me, and was able to do so clearly. Buying a new vehicle can be a daunting task but Eric made the experience comfortable with no pressure. Definitely a positive experience!! More

VERY HELPFUL PROFESSIONAL TEAM! After visiting the dealership a few times prior to considering a new car purchase I first was contacted by there internet staffer then I decided to re After visiting the dealership a few times prior to considering a new car purchase I first was contacted by there internet staffer then I decided to real check them out more seriously after meeting Bill there he then introduce me to Eric we spent about an hour talking about what I was trying to accomplish while I was there the car I wanted was not in stock but they felt they could get what I wanted THEY GOT THE CAR IN ABOUT 4 DAYS FORM OUT OF STATE. ERIC DID A GREAT JOB WITH THE WHOLE TRANSACTION, WITH ME BEING A PROFESSIONAL SALESMAN FOR 34 YEARS IT WAS GOOD TO WORK WITH ONE FOR A CHANGE THE STAFF THAT WORK WITH ME WAS GREAT EACH ONE OF THEM! Thanks Again! More

Dominique was amazing. She was easy and great to work with! The experience was over the top. This was our first time at this dealership, and will not be our last! Thanks again! with! The experience was over the top. This was our first time at this dealership, and will not be our last! Thanks again! More