North Shore Mazda
Danvers, MA
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Great service The service was great at North Ashore Mazda. Dmitriy is a great salesman. He listened to what I wanted and he did not try to get me to add features The service was great at North Ashore Mazda. Dmitriy is a great salesman. He listened to what I wanted and he did not try to get me to add features I did not want. There was no hard sell. He also took his time to explain the car's features when I went to pick it up. Overall a great experience. More
Relatively Painless I don't buy cars very often and was intimidated by all the new technology. The dealer helped with these issues and I was able to get a car that suits I don't buy cars very often and was intimidated by all the new technology. The dealer helped with these issues and I was able to get a car that suits my needs. More
Great Customer Service I have had several bad experiences in the past with car salesmen, but I gave NS Mazda a try. I went in on a rainy Sunday and within two hours I had c I have had several bad experiences in the past with car salesmen, but I gave NS Mazda a try. I went in on a rainy Sunday and within two hours I had chosen the car I wanted, test drove it and signed papers. I worked with Diomar Fuentes (D.) and he was great! No pressure sales, explained everything and made sure I was happy before I left that day. The car needed a few things repaired before I could take it home, he stayed in contact the whole time to let me know what was going on with it and let me know when it was ready. He gave me all the slips for the work done and made sure I had no unanswered questions. Both D. and Fred in financials were amazing through everything and they made the whole experience as easy and pleasant as possible. More
Quick turn around, very affordable price Me and my wife's bought a used mazda just a year ago from a different dealership, and the transmission almost completely broke. We had to get a new Me and my wife's bought a used mazda just a year ago from a different dealership, and the transmission almost completely broke. We had to get a new car quickly as we were both very busy, and trade in the other one for a credit towards a newer, but used car. We met Andrew Mwangi and he was nothing but helpful during the whole process. He negotiated a fair price and got us in a great vehicle, with a low monthly payment, that both me and my wife were very happy with. We will definitely do business here again if need be, and are very thankful for such an encouraging, and understanding sales associate. Thanks so much! More
Couldnt have got a better person! Very Sweet! Couldn't have asked for a better dealer. Took his time to explain and make sure I understand what I was buying. Thank you North Shore Mazd Very Sweet! Couldn't have asked for a better dealer. Took his time to explain and make sure I understand what I was buying. Thank you North Shore Mazda! More
Seamless Duarte Bettencourt was the best car salesman I have dealt with. So helpful and curious. Went out of his way to make sure I was well informed and com Duarte Bettencourt was the best car salesman I have dealt with. So helpful and curious. Went out of his way to make sure I was well informed and comfortable with the whole used car buying process More
Purchased my Mazda with Andrew Mwangi's help. Andrew Mwangi is the man. I hope that the dealership reads this and hooks him up with a huge raise and/or bonus. When I showed up to the dealership Andrew Mwangi is the man. I hope that the dealership reads this and hooks him up with a huge raise and/or bonus. When I showed up to the dealership, I knew only that I wanted to lease a car. Andrew guided me through all of the steps and led me to decide upon a 3-year lease of a Mazda-3 SD. Andrew was kind, supportive, and informative -- nothing like the nasty stereotype for employees of car dealerships. I could not have asked for a better sales consultant. More
Sales Not having purchased a new car in 15 years, Donovan made the process extremely easy. He answered any question without hesitation and added valuable in Not having purchased a new car in 15 years, Donovan made the process extremely easy. He answered any question without hesitation and added valuable information. More
Great experience, highly recommend I was nervous going in for my first lease ever but my feelings quickly changed immediately after meeting Dmitriy Rutman. The customer service here is I was nervous going in for my first lease ever but my feelings quickly changed immediately after meeting Dmitriy Rutman. The customer service here is exceptional and I highly recommend this dealership to anyone especially those buying or leasing for the first time. Best experience for me thus far! More
Ask for Dmitriy I had been to other dealerships before arriving North Shore Mazda - and I should have started here first. I called the dealership to inquire if a spec I had been to other dealerships before arriving North Shore Mazda - and I should have started here first. I called the dealership to inquire if a specific Mazda 6 on their website was still available - Dmitriy called me back within 5 minutes to let me know it was still around and asked about a test drive. I went in the next day, test drove and loved it! The process from there was easy, and Dmitriy guided me the whole time, with a sense of humor that you rarely find when dealing with the car buying process. I'd highly recommend a visit to North Shore Mazda -ask for Dmitriy! More